Service Technician - Cortland Aertson

Multifamily operators at scale run into a specific staffing challenge: they need technicians who can handle the full range of day-to-day maintenance competently, but who also fit into a structured, systems-driven operation. Cortland, one of the ten largest apartment owners and operators in the country, built its maintenance program around that reality. This role at Cortland Aertson in Nashville puts you inside that system.

What the Work Actually Looks Like

Your day moves between scheduled work orders and whatever the property surfaces. That means diagnosing and repairing electrical, plumbing, HVAC, appliances, flooring, and fixtures, then correcting unsafe conditions before they become liability issues. You're also responsible for keeping preventive maintenance on schedule, which matters more than most technicians realize. Equipment that gets skipped on PM cycles fails faster, and emergency repairs always cost more than preventive ones.

Security systems, automatic doors, and surveillance cameras fall under your watch too. You'll manage your own parts inventory to keep work order completion times tight. On-call rotations are part of the role, so resident and property emergencies after hours are a real expectation, not a footnote.

• EPA certification required (Cortland offers in-house certified proctors if you need CPO or CPR)
• 1 to 3 years of experience in facilities or multifamily maintenance
• Hands-on competency across electrical, plumbing, HVAC, and general repairs
• Comfortable identifying and correcting unsafe conditions independently
• Able to manage parts inventory and coordinate with on-site staff on work completion

Why This Role Has Real Upside

Nashville's multifamily market has seen significant lease-up activity over the last several years, and that growth brought a wave of Class A properties that now need experienced maintenance staff to keep them performing. Working at a Cortland asset gives you exposure to a vertically integrated operation where design, construction, and property management sit under the same roof. That structure means decisions move faster, resources are more accessible, and the training programs are built in-house rather than outsourced.

Cortland offers a personalized growth plan alongside mentorship and leadership support, which is worth taking seriously if you're thinking about where this role leads. Technicians who build their certification portfolio and develop strong diagnostic skills typically move into lead or supervisor roles within a few years. Monthly commission is included in the compensation package alongside full benefits.

The candidates who stand out here aren't just technically solid. They communicate well with residents, close work orders without being chased, and treat preventive maintenance as seriously as emergency calls. If you approach the job that way, the path forward inside a company this size is straightforward.