Regional Operations Specialist

The Skills That Drive This Role

This position runs on analytical thinking, organized communication, and the ability to hold multiple moving pieces without dropping any of them. The Regional Operations Specialist at Asset Living works directly with senior-level regional managers, handling the kind of behind-the-scenes work that keeps a third-party management portfolio functioning at scale. If you're comfortable pulling financial data, spotting trends in a T-12, and then turning that analysis into a clean client-facing report, you'll recognize what this job actually is: a connective role between field operations and executive decision-making.

Asset Living manages a broad mix of property types, including multifamily, single-family rentals, affordable housing, build-to-rent, and student housing. That breadth means the work here isn't narrowly defined. One week you might be pulling rent comparables and summarizing market trends. The next, you're coordinating travel logistics, fielding resident calls that escalate to the corporate level, or preparing materials for a client performance review. The variety is real, and so is the expectation that you can context-switch without losing accuracy.

What the Work Actually Involves

On the financial side, you'll collect and review historical income and expense data across properties in the assigned portfolio. Understanding how to read that information, and how to present it clearly to clients and managers who need to act on it, is central to the job. Weekly, monthly, and quarterly reporting cycles create steady deadlines, and the expectation is that those reports are accurate and on time, not approximately right and eventually submitted.

The market research component involves gathering and analyzing rent comparables and market trends using both internal tools and third-party sources. Experience with property management platforms like MRI or One-Site is helpful here, though not required. Strong Excel skills matter more than any single software platform.

• Administrative support for senior regional managers
• Historical income and expense analysis across portfolio properties
• Client communication and property performance reporting
• Market research including rent comps and trend analysis
• Internal project coordination and preparation of supporting materials
• Resident call handling at the corporate level
• Travel and logistics coordination as needed

Travel is estimated at around 10% annually, mostly for property visits or internal meetings. It's not a road-warrior role, but you will get out to properties periodically, which helps ground the data work in real context.

What Separates Strong Candidates Here

The honest challenge in a role like this is that the work is detail-heavy and deadline-driven, and the consequences of errors show up in client reports and management decisions. Candidates who do well here tend to have a genuine tolerance for repetitive accuracy work alongside the more variable project and research tasks. A background in finance, real estate, or economics helps, but what matters most is whether you can move between a messy data request and a client communication without needing someone to reset your priorities for you.

Asset Living is an AMO-accredited, NMHC top-50 firm with a portfolio that spans multiple housing verticals. For someone early in a property management or real estate career, the exposure here to third-party fee management operations, client reporting, and multi-asset portfolio analysis builds transferable skills that carry into asset management, regional manager, or analyst roles down the line. The Des Moines office puts you inside a growing regional operation, not a peripheral one.