Maintenance Technician I (Biltmore)

It's 7 a.m. and you've already got three service requests from overnight, a unit turning Friday, and a resident flagging a leaky faucet on your way through the courtyard. That's a normal Tuesday at the Biltmore in Cupertino.

What the Work Actually Looks Like

Prometheus calls residents "Neighbors," which sets the tone for how they approach maintenance. This isn't a fix-it-and-move-on shop. The Maintenance Technician I role at the Biltmore covers the full scope of day-to-day upkeep: service requests, make-readies, and the troubleshooting that keeps a community running at a level residents notice. You'll handle appliance repairs and installs, basic electrical, plumbing, carpentry, and paint. Turns are a real part of this job, and Prometheus expects them done completely and on time. On-call rotation is part of the deal, and standby pay is included in the compensation package for those hours.

Two years of hands-on apartment maintenance experience is the baseline requirement. A high school diploma or GED, solid communication skills in English, and basic computer proficiency round out what they're looking for. The physical side is real: you're on your feet, outdoors much of the time, climbing, lifting up to 50 lbs., and moving through units at pace. If you've done this work before, none of that is a surprise.

Compensation and Benefits

The hourly range sits at $27.75 to $28.75, with a discretionary semi-annual bonus and on-call premium pay on top of that. Prometheus also offers referral bonuses, renovation bonuses, and lease-up bonuses where applicable. The benefits package is genuinely strong for this industry:

• Medical, dental, and vision coverage at 100% company-paid (including eligible dependents), with buy-up options
• Life insurance, AD&D, and long-term disability
• 401(k) with employer matching
• Behavioral health support available around the clock
• Tax-free FSA options
• 10 vacation days to start, increasing with tenure, plus a 40-hour anniversary vacation grant at milestones
• 9 sick days and 12 paid holidays, including your birthday
• Paid volunteer time
• Tenure-based housing discounts
• Educational assistance and tuition reimbursement

One thing worth noting for anyone thinking about longevity: Technician I roles at well-run companies like Prometheus tend to have a real ladder. Strong performers move into Technician II and eventually lead tech or maintenance supervisor positions, sometimes with portfolio-level responsibility. The educational assistance benefit signals they're willing to invest in that progression. In a market like Cupertino, where qualified maintenance staff are genuinely hard to find, that kind of internal mobility matters.