Maintenance Technician

Maintenance Technicians at residential communities carry a lot more than a tool belt. They carry the daily experience of every resident who opens a leaky faucet, trips a breaker, or puts in a work order at 8 a.m. hoping someone actually shows up. At Trellis House, that person is you.

What the Work Actually Looks Like

Berkshire Group owns and manages its own properties, which means decisions get made closer to the ground than they do at third-party management shops. As a Maintenance Technician here, you're not waiting on a chain of approvals to fix something. You're expected to take ownership of the property's physical condition and keep it there.

Day to day, that means working through service requests across plumbing, electrical, appliances, and carpentry, helping with make-readies between residents, keeping the shop organized, tracking inventory, and making sure the community looks sharp from the curb in. You'll also be a point of contact for residents when things go wrong, which means your customer service instincts matter just as much as your technical ones. The management team leans on maintenance staff heavily, and this role reflects that. You're supporting community standards, enforcing safety protocols, and contributing to how the property is perceived by people who live there and people considering it.

What You Bring to the Team

• At least one year of hands-on maintenance experience in a residential or similar community setting
• Working knowledge across the core trades: appliances, plumbing, electrical, carpentry, and general building upkeep
• Comfort with computers and work order systems
• Strong written and spoken English communication skills
• The ability to shift between tasks without losing focus on quality or resident experience

The candidates who tend to stand out in roles like this aren't necessarily the ones with the longest resume. They're the ones who treat a unit turn the same way they treat an emergency call: with attention and follow-through. A willingness to own your punch list, not just close it, makes a noticeable difference on a team like this one.

The Team and the Culture

Berkshire describes itself as people-first, and that framing extends to how they treat staff, not just residents. They offer three weeks of vacation, a 25% rent discount, personal development plans, and solid insurance. The culture leans toward high performance without losing a sense of personality. That combination suits people who take their craft seriously but don't take themselves too seriously.

If you're looking to grow into a lead technician or maintenance supervisor role over time, the in-house ownership model gives you real exposure to how a well-run community operates. You'll learn how physical asset preservation connects to NOI, how curb appeal affects traffic, and how fast maintenance response affects renewal rates. That kind of context is harder to come by than most job postings let on.