Maintenance Supervisor at Raveneaux Apartments

Raveneaux Apartments is a multifamily community in Houston managed by Cottonwood Residential, a fully integrated real estate company with a national portfolio. The Maintenance Supervisor role here carries real weight. You're the person residents think of when something goes wrong, the person your techs look to when priorities shift mid-morning, and the person ownership counts on to keep costs in line without letting the property slip. That's a lot of relationships to manage well, and it's worth being honest about that from the start.

Day to day, you're running maintenance operations end to end. That means owning the make-ready process, keeping the preventative maintenance schedule from becoming a wishlist, and making sure work orders don't age out in the system. You'll also be hands-on when the situation calls for it, working across HVAC, plumbing, electrical, and general repairs alongside your team rather than just delegating from a distance. Vendor coordination is a meaningful part of this job too. Scheduling, supervising scope, holding people accountable to timelines. Houston's vendor market is active and competitive, so knowing how to build productive working relationships with reliable contractors matters more than it might in smaller markets.

The leadership piece is where this role gets nuanced. You'll hire, onboard, train, and coach your service team, which means you're responsible for both their output and their development. That's not always easy. Techs come in with different skill levels, different work styles, and sometimes different ideas about urgency. The supervisors who do well in this kind of role tend to be direct communicators who set clear expectations without micromanaging, and who understand that retention on the maintenance side often comes down to whether people feel respected and supported on the job.

Cottonwood also expects you to stay close to the numbers. You'll manage maintenance-related expenses against the property budget, support purchase order processes, and keep documentation accurate, including SDS logs and vendor records. Resident communication runs through this role as well. When a service request sits too long or something gets missed, it's usually the maintenance supervisor who fields the follow-up, whether that's from the resident directly or from the leasing office.

What You'll Need

• High school diploma or GED
• Valid driver's license and reliable transportation
• At least 2 years of multifamily maintenance experience
• At least 2 years supervising or leading a maintenance team
• EPA Type II or Universal certification (required)
• CPO certification (preferred)
• CAMT certification (preferred)
• Solid working knowledge of HVAC, plumbing, and electrical systems
• Proficiency in Microsoft Office; experience with Entrata is a plus
• Availability for evenings, weekends, and on-call rotation
• Ability to lift up to 75 lbs. regularly, with assistance for heavier loads

Candidates who stand out tend to have a track record of low delinquency on their work order queues and can speak specifically to how they've developed junior techs. If you've overseen a lease-up or brought a neglected property back to standard, that experience translates directly here. Cottonwood is growing nationally, and supervisors who demonstrate operational discipline and people leadership tend to find real advancement opportunities within the portfolio.