Maintenance Manager

Luxury multifamily properties carry a specific maintenance burden: the gap between resident expectations and what the building actually delivers on any given day falls squarely on the service team. At a Class A portfolio like Griffis Residential, that gap can be narrow, but closing it consistently is the whole job. This Maintenance Manager role in Denver is built around someone who can keep that gap closed while also running a team, managing a budget, and doing real hands-on work when it's needed.

What the Work Actually Looks Like

You'll lead the property's service team day to day, which means scheduling, supervising, and stepping in yourself. Make-readies need to turn on time. Service requests need to close without residents having to follow up twice. Capital projects and vendor bids need someone who can read a scope of work critically and push back when pricing isn't right. You'll also manage the maintenance budget and coordinate contracted repairs, which means knowing when to do the work in-house and when outside vendors are the right call.

Beyond the reactive work, you'll conduct regular property inspections, track what needs attention before it becomes a complaint or a code issue, and make sure your team operates within safety regulations. CPO and EPA certifications are required (or you need to obtain them within your first six months). The technical range here is real: HVAC, plumbing, electrical, appliances, pool systems, drywall, painting, and carpentry all fall under your scope.

You'll also work alongside the Community Manager on hiring, training, and evaluating your team. Setting expectations, giving feedback, and developing people are part of the role, not just managing workloads.

Who Does This Well

• 2 to 5 years of experience in multifamily or a comparable industry, with 1 to 3 years in a supervisory capacity
• Strong working knowledge of HVAC, plumbing, electrical systems, and general building maintenance
• Comfortable with vendor bidding, budget tracking, and capex coordination
• CPO license and EPA certification, or the ability to get both within six months
• Proficient with property management software and intermediate computer skills
• Spanish fluency is a plus, particularly useful for team communication and resident interactions

The candidates who struggle in roles like this tend to be strong technically but thin on follow-through with people. Scheduling, feedback conversations, and accountability with your crew take as much energy as diagnosing a failed HVAC unit. The candidates who do well carry both without letting one slide when the other gets busy.

One honest note: this is an on-site, hands-on leadership role. After-hours emergencies happen in multifamily. At a luxury property, the expectation for responsiveness is higher, not lower. If that's manageable for you, the upside is a stable schedule with real structure compared to hospitality or hotel maintenance work, which tends to be less predictable year-round.

Compensation runs between $35 and $38.50 per hour. Benefits include a 50% rental discount, quarterly and occupancy bonuses, three weeks of PTO to start, 401(k) with up to 4% company match, full medical, dental, and vision, tuition reimbursement up to $5,250 annually, and paid parental leave.