Maintenance Manager

The Skills This Role Lives On

Maintenance management at Bozzuto is fundamentally a leadership role that happens to require deep technical fluency. You're not just fixing things. You're teaching others how to fix things, building the systems that prevent things from breaking, and making judgment calls that protect both the resident experience and the asset value of the property.

The technical foundation matters a great deal here. Advanced HVAC, plumbing, electrical, and appliance repair aren't nice-to-haves; they're the credibility that earns a team's respect and allows you to diagnose problems quickly, assign work intelligently, and know when a vendor is padding scope. Exposure to complex mechanical systems like boilers, chillers, and central plant equipment is a genuine differentiator for this position. If you've worked in garden-style communities your whole career, the systems complexity here may be a stretch worth acknowledging honestly.

Equally important is the supervisory craft. With 3+ years of team leadership expected, Bozzuto is looking for someone who has already made the mental shift from individual technician to multiplier. That means you've hired people you're proud of, coached techs through difficult repairs rather than just handling them yourself, and built a team culture where accountability is normal rather than punitive.

What You'll Be Building and Protecting

Day to day, this role operates across several distinct functions. The make-ready and turnover process demands attention to both speed and quality. Every day a unit sits vacant is lost revenue, so your ability to manage a punch list efficiently and keep turns on schedule directly affects NOI. Preventative maintenance programs protect the long-term value of the asset. Vendor management keeps capital improvement projects on budget. And emergency on-call coverage means the role doesn't fully clock out at 5pm, which is an honest reality worth understanding upfront.

• 7+ years of facilities or residential building maintenance experience
• 3+ years leading maintenance teams, including hiring and development
• HVAC, EPA, and/or NAPE certification
• Working knowledge of OSHA, risk management, and MSDS standards
• Comfort with Microsoft Office and property operations technology platforms
• Physical ability to lift 25 to 50 pounds frequently and work in varying weather conditions
• Availability for emergency response and on-call rotation

What Strong Candidates Bring That Average Candidates Don't

The people who thrive in this role tend to think like owners. They track recurring work orders and ask why a repair keeps coming back. They build vendor relationships before they need them urgently. They treat a resident's service ticket as a promise, not a task in a queue. Bozzuto uses the phrase "know it like you built it," and that mentality is genuinely useful here because the best maintenance managers develop an almost institutional knowledge of their property's quirks, histories, and vulnerabilities.

This role also builds skills that transfer well across the industry. Managing capital projects sharpens budgeting instincts. Leading a team through a high-volume turn season develops operational planning skills. Both are directly relevant if your long-term interest is facilities director or regional maintenance oversight. Bozzuto's investment in tuition reimbursement and career development reflects a company that takes that trajectory seriously.

The compensation for this position is $72,800, paired with bonus eligibility, health, dental, and vision coverage, 20 days of paid time off plus holidays, and a 401k with company match.