Leasing Specialist - Full - Time

Student housing leasing runs on a rhythm that's unlike conventional multifamily. Lease-ups concentrate into tight seasonal windows, traffic spikes sharply around university enrollment cycles, and prospects often have parents involved in the decision alongside the student. Redstone Residential manages more than 38,000 beds across 20 states, making it one of the largest third-party student housing operators in the country. This Leasing Specialist role in Provo sits at the front line of that operation.

What the Role Actually Involves

Day to day, you're the first point of contact for prospective residents and a consistent resource for current ones. That means fielding leasing inquiries, walking units, answering ledger questions, helping residents with rent payments, and supporting the Community and Leasing Managers in hitting weekly and monthly KPI goals. The work blends sales, customer service, and basic administrative follow-through in roughly equal measure. Entrata experience is a plus here since Redstone runs on property management software for lease tracking, communications, and reporting. You don't need to know it coming in, but you'll learn it quickly if you join.

The environment is described as entrepreneurial, which in practice means the team moves fast, shares ownership of outcomes, and doesn't wait to be told what needs doing. Staying calm when a frustrated resident has a billing dispute or when traffic peaks during a signing rush is a real skill this role tests regularly.

Skills Required and Skills Built

What you need to bring:

• One to two years of customer service or sales experience in any setting
• Clear, professional communication, both written and verbal
• A warm, approachable manner that holds up under pressure
• Basic computer proficiency for correspondence and data entry
• High school diploma or equivalent

What you'll build here is equally worth naming. Leasing Specialists who pay attention to the full operation, not just their own traffic and tours, develop a working knowledge of how occupancy, delinquency, and concessions interact at the property level. That exposure is exactly what prepares someone to step into a Leasing Manager or Assistant Manager role. Redstone's scale across conventional and student housing also means internal mobility is realistic for people who perform well and want to grow.

One honest note: student housing leasing can involve long stretches of high volume followed by slower administrative periods. The ability to stay engaged and productive across both phases matters more than raw energy during peak season alone. Compensation starts at $16.00 per hour with performance bonuses available, and the benefits package includes health, vision, and dental coverage, PTO, paid holidays, 401k matching up to 6%, and parental leave, among others.