Leasing & Sales Consultant-Cortland at the Village

Cortland at the Village in Smyrna, GA is looking for a Leasing and Sales Consultant to own the front-end of the leasing cycle at a community that sits within one of the more active suburban submarkets in metro Atlanta. This is a sales role. If you're more comfortable with paperwork than phone calls, it's probably not the right fit.

What You'll Actually Do

Your day runs on traffic and conversion. You'll work a pipeline of prospects through the CRM, following up consistently and moving leads toward signed leases. Consultative selling is the expectation here, meaning you're asking questions, identifying what a prospect actually needs, and matching them to the right unit rather than just reading off a rent sheet. You'll handle objections, track your own metrics, and stay accountable to occupancy and conversion KPIs.

Beyond closing leases, you'll manage the resident-facing experience through the move-in process, support community events and resident engagement programs, and keep the community's social media presence active. Cortland operates at a brand standard that expects a polished, consistent presentation across every touchpoint.

• Achieve and exceed leasing goals and conversion targets
• Maintain accurate CRM records and monitor lead activity and pipeline health
• Guide prospects through the full leasing process with a concierge-level approach
• Handle objections and follow up with discipline and consistency
• Support marketing programs, social media, and resident events
• Implement coaching and feedback quickly

What You Bring

• At least six months of sales, customer-facing, or performance-driven experience
• Comfort being held to measurable goals and tracked against them
• Strong follow-up habits and genuine time management discipline
• Confidence building rapport quickly with a range of people
• Coachability and a willingness to adjust your approach when the market or leadership calls for it
• Familiarity with CRM platforms, or the aptitude to learn one quickly
• A professional presentation that aligns with a premium brand standard

Context Worth Knowing

Cortland is a vertically integrated owner-operator, one of the largest in the country, which means decisions about design, capital, and operations largely stay in-house. For a leasing consultant, that translates to a more structured environment with defined processes and real performance expectations. The Smyrna location puts you in a market with solid demand drivers, but occupancy is earned, not assumed.

What separates strong leasing consultants at a company like Cortland from average ones usually comes down to follow-up discipline. The tours are easy. Staying organized across a full pipeline, following up on day two and day five, and actually closing the leads that went quiet, that's where occupancy is built or lost. If you've got that habit already, you'll move up fast. Cortland promotes from within, and leasing consultants who perform consistently tend to have a clear path toward assistant manager and beyond.