Leasing Operations Administrator (Union City Office)

Leasing operations work at MidPen Housing calls on a specific combination of skills: administrative precision, compliance awareness, and the ability to bring out the best in a small team during high-pressure lease-up periods. If those are your strengths, this role is built around them.

What This Role Actually Requires

The Leasing Operations Administrator serves as the lead on-site staff person for assigned lease-up properties, reporting to the Leasing Manager. Day to day, that means processing tenant files, managing applicant communications, tracking lease-up progress, and making sure every piece of the compliance picture stays clean. You'll work closely with Leasing Compliance and Property Management colleagues, which means your relationship-building instincts matter as much as your organizational habits. MidPen's lease-up communities span a wide geographic range across Northern California, so this position includes travel.

The compliance side of this work carries real weight. MidPen's portfolio includes tax credit properties, and file accuracy under those programs isn't negotiable. You'll coordinate with Leasing Compliance staff to ensure temporary leasing team members meet file requirements, and you'll escalate applicant issues before they become problems. Fair housing adherence is a baseline expectation, not an afterthought.

The Team Dimension

One of the more demanding parts of this role is the training and onboarding responsibility. Lease-up teams are often assembled quickly, and you'll be the person setting the standard for how things get done: how files are processed, how applicants are treated, how compliance requirements are communicated and followed. That requires patience and clarity. It also requires the kind of calm that holds up when deadlines are real and the pipeline is full.

MidPen talks openly about solutions-focused culture and behavior modeling, and that language reflects something genuine in how this team operates. You'll be expected to model the tone you want to see, especially when the pressure is on.

What Strong Candidates Bring

• 2 to 3 years of property management or tax credit experience, or strong administrative experience in a compliance-heavy, customer-facing environment
• Comfort with property management software such as Yardi or RealPage (not required, but a real advantage)
• Solid Microsoft Office skills, particularly Excel for tracking and reporting
• On-site or direct customer-facing experience that has sharpened your communication instincts
• Certified Occupancy Specialist or Tax Credit Specialist credentials (MidPen provides training if you don't have them yet)
• A valid California driver's license, current auto insurance, and reliable transportation for property travel

Lease-up experience specifically is a plus, though MidPen doesn't require it. What they do require is someone who can absorb a lot of moving parts, stay organized under pressure, and keep the team oriented toward the goal. The hourly pay range for this role runs from $33.46 to $37.64, based on experience and qualifications.

MidPen has operated in affordable housing since 1970 and manages more than 130 properties across 12 Northern California counties. Working here means your leasing work directly affects whether families, seniors, and people with special needs get into stable housing on time. That context shapes how the team approaches lease-up goals. It's not just occupancy; it's outcomes.