Leasing Consultant- Multi Site

Multi-site leasing roles aren't for everyone. You're covering more than one community, which means your schedule shifts, your product knowledge has to be sharp across multiple floor plans and rent ranges, and your follow-up game has to be tighter than average. If that sounds like a grind, it probably is. If it sounds like a challenge worth taking on, keep reading.

Hawthorne Residential Partners is one of the larger Southeast-based operators in the country, consistently ranking among the top 50 multifamily management companies nationally. This position is based at Retreat at Knoxville in the 37932 zip code, a growing corridor on the west side of the city that has seen consistent rental demand. The role itself is a leasing consultant position, but because it spans multiple sites, you're essentially running a tighter version of the full leasing cycle on repeat: handle traffic, tour prospects, convert leads, process paperwork, support renewals, and then do it again at the next property.

Day to day, you're the first person a prospective resident talks to, whether that's a walk-in, a phone call, or an email inquiry from an ILS. You're conducting tours, managing follow-up, and building enough rapport that someone chooses your community over the three others they toured that week. You'll also help coordinate resident events and keep an eye on what competitors are doing in the local market. It's a sales role with a service wrapper around it, and the best people in these seats understand that difference instinctively.

What actually separates strong candidates from average ones here isn't just personality. It's consistency. Anyone can have a great tour on a good day. The people who move up in leasing careers are the ones who follow up on the cold leads, who close on a Saturday afternoon when foot traffic has slowed, and who treat the 30th inquiry of the week with the same energy as the first. Hawthorne's own career path program recognizes this: leasing consultant to assistant community manager is a well-worn track in this industry, and operators like Hawthorne tend to promote from within when they see someone who can perform under volume.

What You'll Need

• High school diploma or GED
• At least one year in customer service, sales, or apartment leasing (preferred, not required)
• Valid driver's license (required given the multi-site nature of this role)
• CALP certification is a plus if you have it
• Comfortable working Saturdays and occasional evenings for resident events

Compensation includes an hourly base plus monthly leasing and renewal commissions, which is standard for the role. Benefits include medical, dental, vision, 401k with match, paid time off, pet insurance, and paid parental leave options. The office runs Monday through Friday, 9 to 6, and Saturdays, 10 to 4, with one weekday off each week to keep the schedule at 40 hours.

If you're early in your property management career and want to build leasing fundamentals fast, multi-site exposure does that more quickly than a single-property seat. You'll see different resident profiles, different pricing strategies, and more situations in a shorter period of time. That experience compounds.