Leasing Consultant

What You'll Actually Do

This role sits at the front line of Waypoint Management Services' leasing operation in Jacksonville. Your day runs from first contact to signed lease: answering inbound inquiries, booking and conducting tours, walking prospects through floorplans and amenities, and then doing the follow-up work that actually converts traffic into new residents. You'll handle applicant qualification, prepare lease files for manager review, calculate prorations, and manage move-in paperwork. When occupancy softens, you'll work the waitlist and renewals alongside new leases to keep the community's numbers moving in the right direction.

Beyond the one-on-one work with prospects, you're responsible for keeping the leasing office and model units tour-ready, maintaining accurate records in the property's leasing system (Yardi experience is a plus here), and supporting outreach and networking efforts to generate referral traffic. Weekend availability is part of the rotation, which is standard for any leasing role worth taking seriously.

What You Bring

• At least two years of experience in leasing, sales, or hospitality
• Strong written and verbal communication skills, with the ability to handle objections without losing the relationship
• Working knowledge of Fair Housing regulations
• Comfort with leasing software and CRM tools; Yardi familiarity is a genuine advantage
• Bilingual English/Spanish ability is preferred and will stand out in Jacksonville's growing market
• A valid driver's license and a high school diploma or equivalent

Waypoint offers a monthly leasing and renewal bonus structure, a leaser-of-the-month monetary award, an employee housing discount, 120 hours of PTO in year one (with progressive increases), two floating days, medical/dental/vision coverage starting day one, a 401k with company match, commuter benefits, and an employee referral program.

What Separates Strong Candidates Here

Jacksonville's multifamily market has seen significant inventory growth over the past few years, which means prospects have real options and leasing consultants who can articulate genuine community value, not just quote square footage and price, close at a noticeably higher rate. The consultants who thrive in this kind of environment treat follow-up as a system, not an afterthought. They track every prospect interaction, know their competition's concessions and availability, and can speak to why their community fits a prospect's specific situation. If you've worked a lease-up or managed a high-traffic leasing office before, that experience translates directly here. If your background is hospitality or retail sales, the service instincts carry over well as long as you're ready to learn the leasing process in detail.

For someone early in a property management career, this role builds the core skills that lead toward Assistant Manager and then Community Manager positions. The financial side of leasing, understanding prorations, qualifying applicants, and working toward NOI targets, is the foundation for everything that comes next on that track.