Leasing Consultant

Leasing consultant roles at owner-operated multifamily companies carry a different weight than those at third-party management firms. When a company owns what it manages, the leasing team's performance connects directly to asset value. At Berkshire Residential Investments, that ownership structure means the Sales and Resident Experience Consultant role sits at the intersection of sales performance and long-term resident retention.

What the Role Demands

The core of this position is converting traffic into signed leases. Berkshire sets a clear benchmark: a minimum 20% closing ratio. That number rewards consultants who qualify prospects well, follow up consistently, and read what a prospect actually needs in a home. Beyond closing, you'll maintain the tour route and model units so every showing reflects the property at its best. Think of it as owning the first impression, every time.

The role also carries real administrative weight. You'll handle written and verbal resident communications with professionalism, stay current on local market conditions and competitive trends, and bring marketing ideas to your property manager. The best candidates here already understand that good leasing is part market knowledge, part relationship skill, and part operational discipline.

• Drive leasing performance to meet or exceed a 20% closing ratio
• Keep tour routes, models, and common gathering areas presentation-ready
• Maintain professional communications with prospects, current residents, and team members
• Track local market conditions and contribute ideas to improve occupancy and resident satisfaction
• Handle leasing administration with accuracy and attention to detail

What You Bring and What You'll Build

Berkshire asks for at least two years of transferable customer service experience. That can come from hospitality, retail, or property management itself. What matters is that you already know how to work with a wide range of personalities, stay organized under pressure, and communicate clearly in writing and in person. Comfort with new technology is expected, since leasing platforms, CRMs, and digital communication tools are standard parts of the workflow.

What the role builds is harder to put on a job description. Leasing consultants who develop genuine market fluency, who can speak to concessions, occupancy trends, and competitive positioning with confidence, tend to move into assistant manager roles more quickly. The administrative and sales combination in this position creates a natural on-ramp to full property operations. Closing leases teaches you what drives a prospect's decision. Maintaining the property's presentation teaches you operational standards. Both are foundational for anyone moving toward a management track.

Compensation and Context

The base hourly range runs $23.00 to $25.00, with an annualized equivalent of approximately $47,840 to $52,000. The role is also eligible for performance bonuses, health care benefits, retirement benefits, and paid time off including sick, vacation, and parental leave. Berkshire also offers a 25% rent discount for employees, which is a meaningful benefit if you're considering living at a Berkshire community.

One honest note about what separates strong candidates here: closing ratio expectations are real and tracked. If you've worked leasing roles before, come ready to discuss how you converted traffic, what your follow-up process looked like, and how you handled objections. That's the conversation that will distinguish you.