The Scion Group operates student housing communities across the country, and this Experience Team Member (ETM) role sits at the front line of that operation at Alight 12th Avenue in Norman, Oklahoma. The University of Oklahoma's enrollment drives consistent leasing traffic here, which means this isn't a slow, transactional leasing job. It moves.
The title says Leasing Consultant, but the work is broader than that. You'll give tours, handle resident questions, support social media content, help plan and run resident events, and cover after-hours lockout calls on rotation. Package logging, office upkeep, and maintenance request follow-ups are also part of the job. If you're looking for a role that's purely sales, this isn't it. If you want variety, it delivers.
Student housing has its own rhythm. The academic calendar dictates everything: fall move-in (Turn season) is the most demanding stretch of the year, with hundreds of residents arriving in a compressed window. Availability during summer and Turn is a firm requirement here, not a preference. Holidays matter too. Plan accordingly before applying.
The candidates who do well in roles like this tend to be people who don't need to be told twice and don't get rattled when three things need attention at once. Student residents have high expectations and low patience. Handling objections calmly, following up on maintenance issues without being prompted, and representing the property well even off the clock are the things that separate a strong ETM from an average one.
This is a part-time position with daytime business hours and an after-hours on-call rotation. Work is based on-site at Alight 12th Avenue. For someone early in a property management career, the exposure here is real: leasing, marketing, resident relations, and operations all in one role. That's a solid foundation if you want to grow into a leasing manager or assistant manager position down the road.