Student housing leasing moves differently than conventional multifamily. Renewals happen months in advance, traffic spikes around academic calendars, and Turn is a real operational event, not just a figure of speech. The Experience Team Member role at Scion's Alight Stillwater property sits right at the center of that cycle.
Most of your time goes toward prospect and resident interaction. Tours, follow-ups, answering questions about the community, and helping convert interest into signed leases. You'll also assist with social media content and local marketing efforts, so comfort with digital communication matters here.
On the administrative side, you're logging packages, keeping the office and common areas organized, scheduling maintenance requests, and following up to make sure work orders get closed out. After-hours lockout coverage is part of the rotation. That's not a footnote; it's a real part of the job.
You'll also support planning and executing resident engagement events and other initiatives management puts in place. The scope shifts depending on the season, and that's by design.
ETM positions at student housing operators like Scion are a practical entry point into property management careers. People who do this job well tend to move into leasing lead, assistant manager, or community manager roles within a few years. The skills you build here, including sales technique, resident relations, and operational awareness, transfer cleanly to conventional multifamily or purpose-built student housing at any scale.
One honest note: student housing Turn is intense. Moving hundreds of residents out and back in over a compressed summer window is demanding work. Candidates who've worked retail, hospitality, or event coordination during high-volume periods tend to handle it well.