Leasing Consultant

Leasing consultants at garden-style communities in suburban markets like Hixson carry a specific kind of weight. Chattanooga's north shore corridor has seen steady residential growth, and properties in the Hixson submarket compete on experience as much as price. That means the person handling tours, follow-up calls, and move-in paperwork isn't just processing leads. They're often the deciding factor in whether a prospect signs or keeps shopping.

What the Role Actually Covers

Hawthorne Residential Partners calls this position a Leasing and Live It Specialist, which signals something about how the company thinks about front-line leasing. The work spans the full leasing cycle: greeting walk-ins, conducting personalized tours, working phone and email inquiries, completing applications and move-in paperwork accurately, and contributing to occupancy and renewal goals. You'll also support resident retention through event coordination and community engagement, help maintain a clean and welcoming office environment, and stay current on competing properties and local market conditions.

The schedule runs Monday through Friday, 9 to 6, and Saturdays from 10 to 4, with one weekday off each week to keep the total at 40 hours. Occasional evenings may come up around resident events, so some schedule flexibility is realistic to expect.

What Sets Strong Candidates Apart

One year of customer service, sales, or leasing experience is preferred but not required. What actually separates people who thrive in this role from those who struggle is the combination of genuine follow-through and the ability to read a prospect's priorities quickly. A lot of applicants can give a decent tour. Fewer stay organized across 20 or 30 active leads, remember what each prospect said they cared about, and follow up in a way that feels personal rather than scripted. A CALP accreditation is a plus if you have it, and a valid driver's license is required.

Compensation includes an hourly base plus monthly leasing and renewal commissions, along with leasing incentive programs. Benefits include medical, dental, and vision coverage, a 401k with company match, paid time off (including your birthday), paid parental and adoption leave, pet insurance, company-paid life insurance, and 24/7 telehealth access.

Where This Role Can Go

Hawthorne has a defined career path program, and leasing consultant is a common entry point into assistant community manager roles. The skills built here, specifically traffic management, lease conversion, renewal conversations, and resident communication, transfer directly into that next step. For someone who wants to move into property operations, this role builds the foundation.

• High School diploma or GED required
• One year of customer service, sales, or leasing experience preferred
• Valid driver's license required
• CALP accreditation is a plus
• Comfortable with Saturday availability and occasional evenings