Leasing is a skill set, and this role at Hawthorne Residential Partners' Trilliam community in Clanton, Alabama puts that skill set to daily use. You'll draw on sales technique, relationship management, and clear communication from the moment a prospect calls or walks in, and you'll build sharper versions of those skills with every lease you close and every resident interaction you handle well.
Confidence in front of people is the baseline. You're conducting apartment tours, fielding phone and email inquiries, and converting traffic into signed leases. That means you need to read what a prospect actually wants, match the community's value to their specific situation, and follow up without being pushy. Customer service experience translates directly here. Sales experience translates even more directly. Neither is formally required, but the role moves fast enough that coachability matters just as much as raw experience.
Accuracy matters too. Processing leasing applications, running verifications, and completing move-in paperwork correctly isn't just administrative work. Errors at that stage create problems that ripple through the lease term. Attention to detail is a real requirement, not a box to check.
Leasing consultants who pay attention build a working knowledge of occupancy strategy, renewal rate management, and how concessions affect the property's overall performance. You won't own those decisions at this level, but you'll be close enough to them to understand how your daily leasing activity connects to community-wide goals. That context accelerates your career.
Hawthorne's Career Path Program is a real structure, not just a talking point. The stated trajectory from leasing consultant to assistant community manager reflects how most strong leasing professionals move up inside a management company. The skills you develop here, specifically objection handling, CRM follow-up discipline, and resident relations, are the same skills that distinguish a capable assistant manager from one who struggles.
The schedule runs Monday through Friday, 9 AM to 6 PM, with Saturdays from 10 AM to 4 PM. One weekday off per week keeps the total at 40 hours. Resident events or community-specific needs may occasionally extend that, which is standard for leasing roles at engaged communities.
Compensation includes an hourly base plus monthly leasing and renewal commissions, along with leasing incentive programs. For someone who closes consistently, the commission structure makes a real difference in take-home pay. The benefits package includes medical, dental, and vision coverage, a 401(k) match, paid time off (including your birthday), paid parental and adoption leave, and company-paid life insurance.
A valid driver's license is required. A CALP designation is a plus. A high school diploma or GED is the minimum education requirement. Hawthorne is an equal opportunity employer.