Evening Concierge (Mon - Fri, 3-11PM) - D.C.

Bozzuto's residential portfolio in Washington, D.C. carries a particular standard. The company manages some of the more design-forward, amenity-rich communities in the region, and the front desk is where that standard either holds or slips. This Evening Concierge role, running Monday through Friday from 3 to 11 p.m., is the shift when residents actually come home. That distinction matters more than it sounds.

The 3-to-11 window is the most resident-facing part of any weekday. You're greeting people returning from long commutes, fielding package deliveries during the holiday crunch, and fielding requests that have stacked up since morning. The role asks for genuine hospitality instincts, the kind built through actual experience in hotels, travel, or retail service environments. Knowing a resident's name matters. Knowing their dog's name matters more. That level of personalization is what separates a concierge who logs entries from one who builds a community.

Beyond the desk, you'll coordinate resident events meant to create real engagement, manage reservations for shared spaces like club rooms and freight elevators, and keep package rooms organized well enough to handle high-volume periods without chaos. Social media presence is part of the job too, both generating interest in the community and encouraging satisfied residents to share their experiences publicly.

What the role asks for

• At least two years in hospitality, hotel, retail, or a travel-related service environment
• Strong written and verbal communication, polished appearance, and comfort with software and apps
• An instinct for anticipating what someone needs before they ask for it
• Ability to lift up to 25 pounds (package volume gets real in December)

The salary range for this position is $48,000 to $51,000, with eligibility for additional bonus opportunities. Bozzuto offers medical, dental, and vision coverage, 20 days of paid time off plus holidays, a 401(k) with company match, and tuition reimbursement.

One honest note for candidates considering this path: the evening concierge role at a well-run luxury community is a credible entry point into property management. People who develop genuine rapport with residents and demonstrate operational reliability often move into leasing or assistant community manager positions. The skills built here, resident relations, event execution, front-of-house operations, carry directly into those next steps.