Community Manager

It's the week before move-in day and you're coordinating vendor punch lists, fielding resident escalations, tracking turn progress on Turnable, and still expected to show up as a composed, credible leader for your team. That's the reality of this role, and it's exactly the kind of pressure that builds exceptional operators.

The Role at Scion

The Scion Group operates in student housing, a segment with its own calendar, its own rhythm, and its own intensity. The annual turn cycle compresses what a conventional multifamily manager might handle over months into a matter of weeks. As Community Manager (titled General Manager internally), you're the person accountable for every dimension of property performance: staffing, financial outcomes, physical condition, resident experience, and the relationships between all of those moving parts.

On the financial side, you'll own the full cycle from budget preparation and variance reporting to NOI improvement, delinquency management, and revenue targets tied to market rates, concessions, and leasing velocity. You'll work within Vena for budgeting and Entrata as your core property management system, with ADP for payroll and ClickUp for project tracking. Comfort across multiple platforms isn't optional here.

Physically, the job includes monthly property walks with scorecard submissions, quarterly unit inspections, capex identification and vendor bidding, and genuine hands-on involvement during turn: moving furniture, assisting with punches, organizing high-volume trash removal. This isn't a desk-only position, and the candidates who thrive here don't want it to be.

Staff leadership is a real accountability, not a line item. You'll partner with HR and Talent Acquisition to hire through Greenhouse, work with Learning and Development to build your team's skills, and set the scheduling and on-call structure that keeps the property covered at all times, including as the primary after-hours responder when needed.

What This Role Builds

Community Managers who succeed in student housing tend to develop faster than their peers in conventional multifamily, because the compressed annual cycle forces fluency across operations, finance, and people leadership simultaneously. The skills that compound here, specifically capex planning, turn management at scale, NOI accountability, and team development, are exactly what Regional Manager and Director of Operations roles require. If you want to move into multi-site oversight, this is a strong foundation.

What separates strong candidates from average ones in this role isn't just experience. It's the ability to hold the big picture (budget, KPIs, resident satisfaction scores) while staying willing to get hands-on during turn week. Managers who stay above the work lose credibility with their teams quickly in this environment.

• 3 or more years managing a residential community and a team of 3 or more direct reports
• Proficiency in a property management system, with Entrata experience preferred
• Strong written and verbal communication, conflict management, and vendor oversight skills
• Comfort managing confidential information across HR, legal, and financial contexts
• Ability to work non-traditional hours during peak periods, emergencies, and weather events
• Must be eligible to work in the United States (visa sponsorship not available)

The position is based on-site at the assigned Corpus Christi property. Occasional travel may be required. Benefits include health, dental, and vision coverage, 401k matching, paid parental and maternal leave, PTO, a discretionary annual bonus, and learning reimbursement.