Community Manager

Running a multifamily community in Mobile takes a specific blend of financial discipline and people instinct. Hawthorne Residential Partners is hiring a Community Manager to bring both to one of their Alabama communities. This is a role where your sharpest skills get used every single day: budget interpretation, delinquency management, leasing strategy, team coaching, and resident retention.

The Skills This Role Puts to Work

On the financial side, you'll own the community's P&L in a real operational sense. That means reading reports, managing collections, overseeing deposit accounting, and tracking delinquency with enough precision to make timely decisions. You'll work in Yardi and Knock, so familiarity with both platforms matters. Understanding how occupancy, concessions, and renewal rates interact to affect NOI is the kind of thinking Hawthorne expects from this seat.

On the people side, you're coaching a team that spans leasing and maintenance. That means hiring, training, running weekly meetings, and holding people accountable while keeping morale intact. You'll also handle escalated resident concerns directly and plan community events that actually build retention rather than just fill a calendar. Managing online reputation is part of the job too, which requires both thick skin and good judgment about when and how to respond publicly.

Leasing isn't delegated away from this role. You'll conduct tours, respond to leads, and guide prospects through the process when the team needs support. Keeping occupancy healthy in a market like Mobile requires attention to pricing strategy and renewal timing, not just foot traffic.

What the Background Should Look Like

• At least two years of property management experience, including time as a Leasing Consultant and Assistant Community Manager
• Six months of direct Community Manager experience in multifamily, strongly preferred
• Hands-on experience with Yardi and Knock, preferred
• CAM, CAPS, a real estate license, or a property management license is a plus
• High school diploma or GED required; valid driver's license required

What Sets Strong Candidates Apart

The candidates who thrive in this role aren't just competent operators. They read a T-12 and connect what they see to decisions they make that week. They give feedback to their team without waiting for a performance review cycle. And they treat resident concerns as real problems to solve rather than complaints to manage. Hawthorne's internal culture, which they call Live It, puts genuine emphasis on service and connection. Managers who lead with that sincerity rather than performing it tend to build communities with lower turnover and stronger online ratings.

Hawthorne's career path program is worth noting here. Community Manager to Regional Manager is a real trajectory within the company, and the Learning and Development investment they describe reflects that. If you're at the point in your career where you want structured growth toward a regional role, this is the kind of platform that makes that progression concrete rather than theoretical.

The schedule runs Monday through Friday, 9 to 6, and Saturdays 10 to 4, with one weekday off to maintain a 40-hour week. Evening and weekend availability may come up for resident events or community needs. Compensation includes base salary plus monthly leasing and renewal commissions and quarterly performance bonuses.