Community Manager

Affordable housing management runs on compliance. That's the honest starting point for this role. If your instincts run toward HUD regs, LIHTC reviews, and recertification timelines before you think about curb appeal and lease-up traffic, this position is built around your skillset. Fairstead is hiring a Community Manager at their Covington, Tennessee property, and the work here is compliance-heavy, operationally layered, and not for someone still learning the affordable side of the industry.

The Compliance and Occupancy Core

A significant portion of this role lives in the HUD 4350.3 Handbook. You'll own annual and interim recertification reviews, prep the site for REAC inspections and Management and Occupancy Reviews, and coordinate LIHTC reviews as they come up. When regulatory agencies need responses, you're drafting them in coordination with the compliance department. Tenants who fall out of compliance with lease or program requirements get intervention strategies, not just notices. EIV experience is expected here, and your COS or CPO certification should already be in hand.

TCS certification matters too if the property carries tax credit units, which in affordable housing at this scale, it likely does. Yardi and RealPage experience will serve you well from day one.

Operations, Delinquency, and the Day-to-Day

Beyond compliance, you're running the property. That means monitoring arrears, documenting lease violations, coordinating evictions, and pursuing delinquencies through legal channels when necessary. You'll track bad-debt write-offs, process applications, and collect rents. On the physical side, you supervise preventive and emergency maintenance, coordinate vendor bids and contractor quotes, and conduct unit inspections alongside bi-annual walk-throughs with the Building Superintendent. When construction or renovation work is happening on-site, you're the liaison keeping violations at bay and access coordinated.

Monthly financial meetings are part of the rhythm here. You'll review budgets, flag variances, and make sure the property's needs are documented and planned for, not reactive.

What Fairstead Brings to This Role

Fairstead operates a portfolio of over 30,000 units across 28 states as an integrated owner, developer, and manager. That matters for a site-level manager because the compliance department, construction team, and regional management aren't outsourced partners. They're internal. When you need to coordinate on a MOR or a renovation project, you're working across a unified platform rather than managing a chain of external contacts. The company also takes a tech-forward approach to affordable housing operations, so comfort with data systems and digital workflows fits the culture.

What separates strong candidates in this role from average ones is the ability to hold compliance precision and resident relations in the same hand without letting either slip. Affordable housing residents often have more at stake in their tenancy than market-rate residents do, and the regulatory environment doesn't offer much margin for error. Three or more years of team management experience, a working knowledge of HUD programs, and the certifications to back it up are the baseline. The rest is execution.

• COS or CPO certification required
• TCS certification for tax credit properties
• EIV experience expected
• Yardi and/or RealPage familiarity preferred
• Minimum three years of management experience including direct team supervision
• Affordable housing background required
• Bachelor's degree preferred