Community Assistant Manager - Ninebark

It's a Tuesday morning at Ninebark and the Community Manager is out. A resident stops by the office about a late fee they dispute, a vendor is waiting on an invoice approval, and there are two move-out inspections on the calendar before noon. This is the kind of day the Assistant Community Manager role is built for.

The Work Itself

CloudTen Residential operates multifamily communities across the West, with a strong presence in the Portland metro area. Ninebark, located in Washougal, WA, sits within that footprint. The portfolio spans a range of property types, from value-add repositioning to high-rise lease-ups, so the people who thrive here tend to be comfortable with variety and change rather than rattled by it.

In this role, you'll share the day-to-day operational load with the Community Manager while building the skills to run a property independently. That means handling rent collection and deposits, keeping delinquency in check, serving notices when required, and making sure the numbers in the property management software actually match reality. Financial accuracy matters here, and so does knowing Washington landlord-tenant law well enough to act on it correctly, not just reference it.

On the leasing side, you'll field inquiries, show units, and help maintain compliant lease files. You'll also support renewal efforts and resident retention, which at a well-run property is as much relationship work as it is paperwork. When the Community Manager is away, you step into that seat. It's not occasional; it's a real part of the job.

Common area inspections, move-in and move-out walkthroughs, punch list follow-through, coordinating with maintenance on open service requests, and keeping residents informed when timelines slip. These details don't manage themselves, and residents notice when someone on staff actually follows up.

What CloudTen Is Looking For

Candidates who do well in this role typically bring at least two years of hands-on property management or leasing experience, not just customer service experience adjacent to the industry. Proficiency with property management software and Microsoft Office is expected from day one. Beyond the technical baseline, CloudTen is genuinely looking for someone who's organized without needing to be told to be, curious about how the business works, and willing to take ownership of problems rather than escalate everything upward.

• Two or more years of property management or leasing experience
• Working knowledge of Washington landlord-tenant law and Fair Housing regulations
• Comfort with basic accounting tasks: posting payments, reconciling accounts, preparing reports
• Strong written and verbal communication skills
• Experience with property management software (and a genuine willingness to learn a new platform if needed)
• Ability to step into a leadership posture when the situation calls for it

The pay range for this position is $25.00 to $27.00 per hour depending on experience, with leasing and renewal bonus opportunities tied to Ninebark's performance. Benefits include medical, dental, and vision insurance, FSA options, company-paid life insurance, and paid time off.

One honest note: assistant manager roles at growing companies like CloudTen tend to move. People who invest in the financial and operational side of this job, not just the leasing and customer-facing parts, are the ones who step into Community Manager seats when openings come up. If that trajectory interests you, this role offers genuine exposure to every piece of it.