Centralized Collections Associate

Collections work in property management doesn't always get framed as a career builder, but it should. The Centralized Collections Associate role at Asset Living sits at the intersection of financial operations, resident relations, and legal compliance. For someone who's spent time on-site as a leasing agent or assistant manager, this position takes what you already know about ledgers, delinquency, and resident communication and puts it to work at scale across a student housing portfolio, all without the commute.

Asset Living is one of the larger third-party management companies in the country, ranked in the NMHC top 50 and operating across multifamily, student housing, build-to-rent, affordable, and active adult assets. The centralized collections function is remote, meaning you're not tied to a single property. You're managing accounts receivable across multiple sites, which means you'll develop a sharper eye for ledger discrepancies, a faster hand with move-out reconciliations, and a more systematic approach to the eviction process than most site-level roles ever require.

Student housing adds its own complexity here. Guarantor relationships are common, lease timelines are compressed around academic calendars, and the delinquency window before turnover is short. If you've worked student housing before, you know the pace. If you haven't, this role will teach you quickly, and that knowledge transfers cleanly to conventional multifamily, affordable, and build-to-rent portfolios later in your career.

Day to day, you're monitoring accounts across assigned properties, posting payments and charges accurately, issuing notices, coordinating with legal teams on filings, and keeping records audit-ready through monthly close. You're also the point of contact for residents and guarantors navigating balances and payment plans, which means you need to hold a firm line on policy while communicating with real empathy. That balance is harder than it sounds, and people who do it well tend to move into property manager or regional roles faster than peers who only have leasing or maintenance coordination experience.

What separates strong candidates here isn't just the ability to work independently (though that matters in a fully remote role). It's ledger fluency. Candidates who can read an account, spot a misapplied payment, and trace a discrepancy back to its source before it becomes a reporting problem are the ones who add the most value in centralized operations.

What the role requires

• At least one year of site-level property management experience, leasing or assistant/community manager level; student housing background is a strong plus
• Working knowledge of general ledger functions and account reconciliation
• Familiarity with county and state eviction procedures and Fair Housing compliance
• Comfort with property management software and the ability to manage tasks independently in a remote setting
• High school diploma required; a bachelor's degree is preferred

No travel is required. This is a fully remote position with Asset Living's centralized operations team.