Business Manager 1500-2500 - Remote, Washington

Remote accounting roles in multifamily tend to get underestimated. The title says "Business Manager," but the actual work sits at the intersection of collections strategy, resident relations, and operational compliance across a significant portfolio. At Berkshire Residential Investments, this role covers communities in the 1,500 to 2,500 unit range, which means the decisions you make on delinquency and account management carry real NOI weight.

What the Work Actually Looks Like

Your day centers on resident accounts and the financial health of multiple communities. You'll pursue recovery of delinquent balances, coordinate with attorneys when accounts reach eviction action, and ensure that process stays compliant with state and local law. You'll process security deposit dispositions, manage former resident accounts through collections, and handle FAS processing. Beyond the collections cycle, you're also reviewing rental applications and approving or flagging prospects, which means you're touching the front end of occupancy as well as the back end of delinquency.

The role is remote, but it's not independent. You'll work closely with on-site property management teams to keep resident ledgers accurate and to coordinate eviction and abandoned unit timelines. The flexible 40-hour schedule adjusts to the time zone needs of the properties you support, so your day may shift depending on where your communities are located.

• Three or more years in property management, with multifamily experience preferred
• At least two years in accounts receivable or payable
• Two or more years in customer service or sales
• Yardi experience strongly preferred
• Strong communication skills across both property teams and residents
• Comfort working independently in a remote environment with multiple properties

Skills That Compound From Here

This role builds a specific and transferable skill set. Managing delinquency across 1,500 to 2,500 units at once trains you to think at portfolio scale, not just property level. That's the kind of exposure that typically positions people for regional accounting roles, compliance-focused positions, or transitions into asset management support. The application review component adds leasing and risk assessment judgment to your profile, which makes you more rounded than a pure collections specialist. If you're three to five years into multifamily and want to build depth on the financial operations side, this is a logical next step.

Berkshire owns and manages its own properties, which means you're working within a vertically integrated structure. That matters because your counterparts on-site have real authority and real accountability, and so do you. The collaboration here isn't just coordination; it directly affects occupancy outcomes and community financial performance.