Business Manager 1500-2500 - A/R (234) - Downtown Los Angeles

Managing accounts receivable across a portfolio of 1,500 to 2,500 units is a different kind of property management work. You're not walking the property or handling maintenance calls. You're watching ledgers, chasing delinquency, and keeping the onsite teams informed so the financial picture stays accurate. Berkshire Residential Investments is hiring a Business Manager for Thurman Lofts, a mid-to-large multifamily community in Downtown Los Angeles, and this is a remote role focused squarely on the numbers side of operations.

What This Role Actually Covers

The core of this job is delinquency management and collections across a significant unit count. You'll monitor resident accounts, pursue overdue balances, and prepare delinquent account lists for attorney action when eviction becomes necessary. That means staying current on California and local landlord-tenant law, because the eviction process in Los Angeles has layers that other markets don't.

Beyond collections, you'll handle security deposit dispositions, process former resident accounts to collections, manage FAS processing, and keep the receivables system clean and current. You'll also review rental applications and issue approvals or denials. The expectation is that your ledgers are accurate, your corrections are timely, and your communication with onsite teams is consistent enough that they never feel left in the dark about where accounts stand.

• Minimum three years in property management, multifamily preferred
• At least two years in accounts receivable or payables
• Two or more years of customer service or sales experience
• Yardi experience strongly preferred
• Strong working knowledge of property management software and financial systems
• Flexible availability to align with property and time zone needs across a 40-hour week

The Honest Part

Collections work in multifamily is not a comfortable job. You're contacting residents who owe money, some of whom are genuinely struggling and some of whom are just avoiding the conversation. In Downtown LA, you're also working within one of the more regulated and tenant-protective legal environments in the country. Keeping the process compliant, consistent, and humane at the same time takes real skill. The best people in this role are organized enough to manage volume, firm enough to get results, and measured enough not to escalate situations that don't need it.

One thing worth noting: because this is remote, you're the financial point of contact for a large number of units without being physically present. That puts a premium on communication. Onsite teams need to trust your read on accounts, and residents need to feel like they're dealing with someone who knows their ledger and will actually help them resolve it. That combination of precision and people skills is what separates strong candidates here.

Berkshire's Setup

Berkshire Residential owns and manages its own properties, which means you're working in-house rather than in a third-party management structure. That distinction matters: your decisions affect assets the company has a long-term stake in, and there's generally more consistency in how policies get applied. Berkshire offers three weeks of vacation, a 25% rent discount, personal development plans, and health insurance benefits.

If you've been doing collections or AR work in a scattered, under-resourced environment, this is a role with real structure behind it and a portfolio large enough to keep the work substantive.