Business Manager 1500-2500 A/P (235) - Downtown Los Angeles

Most multifamily properties handle accounting at the site level, one community at a time. Berkshire Residential takes a different approach: a centralized, remote Business Manager who owns the receivables and collections function across a portfolio of 1,500 to 2,500 units. This role exists because delinquency management at scale requires someone who can work across multiple communities simultaneously, stay ahead of legal deadlines, and keep site teams informed without slowing them down.

What the Work Actually Looks Like

This is a remote position, but the work is anything but passive. You'll manage resident ledgers across several communities, pursue delinquent balances, and coordinate eviction referrals to attorneys in compliance with applicable state and local laws. When a unit is abandoned, you handle it. When security deposit dispositions need to go out, that's on you too. Former resident accounts get packaged and sent to collections through FAS processing, and you maintain the routine collections cycle from start to finish.

You'll also review rental applications and sign off on approvals or rejections, which means your judgment directly affects occupancy. The onsite teams lean on you for accurate account information, so your ability to research discrepancies quickly and correct ledger errors without prompting matters more than most job postings will tell you.

A few specifics on what this role requires:

• Minimum three years in property management, multifamily preferred
• At least two years in accounts receivable or payable
• Two or more years in customer service or sales-facing roles
• Yardi experience, strongly preferred
• Comfort working a flexible 40-hour week across time zones as portfolio needs shift

What Separates Strong Candidates Here

The hardest part of this role isn't the accounting. It's communicating with residents who owe money while keeping the relationship intact long enough to reach a resolution. Berkshire puts it plainly: the best people in this seat become the friendliest collectors their residents have ever dealt with. That takes real customer service instincts, not just collections experience.

Strong candidates also know how to manage the onsite team relationship. You're not on-site, but the site team needs to trust your numbers and your timing. If you've spent time in centralized accounting or fee management environments where you supported multiple communities remotely, that experience translates directly here.

Berkshire owns and manages its own properties, which means you're working within a single organizational structure rather than juggling client relationships across third-party management accounts. That consistency can make a meaningful difference in how policies get applied and how quickly you can get decisions made.

The position is based at Thurman Lofts in Downtown Los Angeles, though the role operates remotely. If your background is in multifamily receivables and you've worked at portfolio scale before, this is a role worth a close look.