Assistant Property Manager

What You'll Actually Do

At Cason Estates Apartments in Murfreesboro, TN, this role sits at the intersection of leasing, accounting, and resident relations. On any given day, you might walk a prospective resident through a self-guided tour follow-up, post a batch of rent payments in Entrata, send a notice to a delinquent account, and coordinate a vendor for a unit turn. Then someone walks in with a question about their charges. That's the job. It moves quickly and it doesn't sort itself neatly into categories.

The core responsibilities break down like this:

• Collecting rent and fees, processing payments, and keeping resident ledgers accurate
• Managing delinquency: tracking past-due accounts, preparing and delivering legal notices
• Maintaining current resident files and handling lease documentation
• Coordinating leasing activity and resident events
• Overseeing vendor communication and scheduling
• Stepping in to run the property when the Property Manager is out

Weekend availability is required. That's worth saying clearly up front rather than burying it.

What You Bring

Cottonwood wants someone with a background in leasing, sales, or customer service. Basic accounting comfort matters here because delinquency management and charge reconciliation are real parts of the job, not occasional tasks. You don't need to be a bookkeeper, but you need to understand how a ledger works and why accuracy matters.

• Experience in leasing, sales, or customer-facing service roles
• Solid written and verbal communication skills
• Ability to manage multiple priorities without dropping details
• Familiarity with Fair Housing Laws (preferred)
• Entrata Core experience is a plus, but not required

What separates strong candidates from average ones in this role: the ability to handle a difficult conversation about a late rent notice and then turn around and give a warm, professional tour experience to someone considering the property. Both happen. Sometimes back to back.

Context Worth Knowing

Cottonwood was an early adopter of Self-Guided Tours, which changed how their communities handle prospect traffic. That means leasing isn't always a hand-held process. Prospects may tour on their own, and your job is to follow up effectively, answer questions, and convert interest into signed leases. It's a different skill set than traditional escorted tours, and it rewards people who communicate well in writing and by phone, not just in person.

The Assistant Property Manager role is a real stepping stone in multifamily. People who handle delinquency, vendor coordination, and file management at this level build the foundation that makes a future Property Manager effective. The administrative discipline you develop here transfers directly to managing a community independently.

Murfreesboro is one of the faster-growing metros in Middle Tennessee, which keeps occupancy competitive and resident turnover active. That growth means the work stays steady.