Assistant Community Manager

Student housing runs on a different clock than conventional multifamily. Lease-up happens once a year, turn happens in a compressed window, and the resident base cycles out whether you're ready or not. The Assistant Community Manager role at The Scion Group's Village at Muller Park in Bloomington, Indiana sits right inside all of that. It's a real operational seat, not a stepping stone with a vague title.

What the Role Actually Covers

You'll work alongside the General Manager and step into that seat when they're out. That means you need to understand every layer of the property, not just the parts that fall under your usual responsibilities. Day-to-day, you're managing resident accounts, coordinating utility billing, keeping delinquency below 2% at month end, and handling the paperwork that comes with move-ins, transfers, and move-outs. You'll also stay close to the leasing side: running market surveys, tracking KPIs, managing concessions within budget, and helping the team hit revenue goals.

Facilities don't take care of themselves either. You'll conduct monthly inspections of vacant units and bed spaces, walk common areas and grounds, and coordinate work orders with staff or vendors. When something goes wrong after hours, you're on the on-call rotation. That's worth knowing before you apply.

Annual turn is a significant part of this job. Student housing communities typically execute a large-scale turnover in a short window between lease cycles. You'll help plan it, lead parts of it, and make sure the team executes it on time.

On the people side, you'll help hire, train, and coach onsite staff. Fair Housing compliance and safety training fall under your watch. A disorganized team creates resident experience problems fast in student housing, so keeping staff accountable to the schedule matters.

What Scion Is Looking For

• At least one year of experience in property management or a residential living community
• Comfort working inside a property management system (Entrata experience is a plus)
• Strong written and verbal communication skills
• Attention to detail, especially around accounts receivable and resident billing
• A customer-focused approach that holds up under pressure
• Ability to prioritize when several things demand attention at once

Honest Context for This Role

Student housing is operationally intense in ways that conventional Class A or B multifamily isn't. Residents are often living independently for the first time, which shapes the nature of escalated concerns and the volume of account issues you'll handle. Bloomington is a Big Ten college town, and occupancy pressure is real around IU's academic calendar. Strong candidates for this role tend to have sharp instincts around delinquency management and aren't rattled by the pace of turn season. The AGM title is a genuine path toward a General Manager role, and Scion promotes from within regularly across their portfolio.

Benefits include health, dental, and vision coverage, a 401k with matching, paid maternity leave, PTO, and a discretionary annual bonus. This is a full-time, exempt position based on-site at The Village at Muller Park. Visa sponsorship is not available.