Assistant Community Manager

Pooler sits in one of the more active growth corridors in coastal Georgia, and Hawthorne Residential Partners has built a footprint across the Southeast that puts them consistently in the top 50 multifamily operators nationally. That context matters for this role, because an ACM at a well-run regional company isn't just processing payments and answering phones. You're being groomed, whether you realize it yet or not.

The day-to-day here splits roughly into two lanes: leasing activity and financial administration. On the leasing side, you're working leads, conducting tours, closing applications, and keeping a close eye on renewal timelines. On the financial side, you're posting payments, monitoring delinquency, running ledger audits, and making the weekly collection calls that nobody loves but everybody needs. The community manager leans on the ACM to keep both lanes moving, and when the CM is out, you hold the wheel.

Hawthorne is looking for someone with at least two years in property management, preferably with some prior ACM experience. A CALP designation is a plus, though not a hard requirement. A valid driver's license is.

• Two years of property management experience preferred
• Six months of prior ACM-level experience preferred
• High school diploma or GED required
• Valid driver's license required
• CALP accreditation a plus

The schedule runs Monday through Friday with Saturday hours (10 to 4), and one weekday off per week to keep you at 40 hours. Evening and weekend availability may come up around resident events. That's standard for this industry. If it surprises you, the role will be a rough fit.

Compensation includes hourly pay plus monthly leasing and renewal commissions and quarterly performance bonuses. The benefits package covers medical, dental, vision, 401k match, paid leave including parental leave, pet insurance, and a few things you don't always see at this level, like company-paid life insurance and telehealth access.

What separates a strong ACM from an average one at a company like Hawthorne is usually the financial piece. Leasing skills are teachable. Reading a ledger, catching a misapplied payment before it becomes a problem, understanding where delinquency is trending before the regional asks about it. That's where the real value shows up. Hawthorne's internal career path program is designed to move people from ACM to Community Manager, and the ones who get there fastest tend to be the ones who already think in terms of NOI and occupancy, not just traffic and leases.