Assistant Property Manager

Weinstein Properties has been family-owned and operated for over 70 years, with more than 60 apartment communities across Virginia, North Carolina, Texas, Tennessee, and Georgia. That kind of longevity doesn't happen by accident. It reflects a consistent commitment to how people are treated, both residents and employees. This Assistant Property Manager role in Henrico's West End sits at the center of that philosophy.

What the Day-to-Day Actually Looks Like

This role touches nearly every part of community life. In the morning, you might be responding to internet leads and scheduling tours. By midday, you're walking a make-ready unit with maintenance to confirm it's truly move-in ready. The afternoon could bring a lease renewal conversation, a security deposit disposition, or helping a resident work through an account question. No two days stack up the same way.

Specific responsibilities include:

• Working with prospective residents from first contact through lease signing, including phone and internet inquiries, tours, applications, and paperwork
• Providing ongoing resident support: renewals, notices to vacate, transfers, pet addendums, work order follow-ups, and general account questions
• Posting rent, tracking balances, and following up on amounts owed
• Coordinating with maintenance on unit readiness and property upkeep
• Processing move-outs and handling security deposit dispositions
• Planning and hosting resident events
• Supporting the Property Manager and helping train and lead the on-site team

Saturday hours are part of the schedule, worked on a rotating basis with the team. Occasionally, resident events or weather situations will ask something extra of you. That's the nature of on-site property management, and Weinstein is straightforward about it.

Who Tends to Succeed Here

Prior property management experience is a plus, but Weinstein genuinely recruits from hospitality, sales, and customer service backgrounds. If you've managed people or handled difficult customer situations with composure, the leasing and operations knowledge can be taught. What's harder to teach is the ability to hold a conversation with a frustrated resident, de-escalate without getting defensive, and then pivot to showing a prospective resident the community with genuine warmth. That's the real skill set this role demands.

Strong candidates tend to be organized without being rigid. They keep the punch list moving on a make-ready while also catching an incoming call and not making either person feel like they're second priority. Attention to detail matters here because mistakes on lease paperwork or security deposit dispositions create real problems downstream. Leadership experience is required because this role carries real responsibility for team outcomes, not just individual tasks.

Growth and Company Culture

Weinstein has a track record of promoting from within. Many of their current leaders started in leasing or assistant roles. The training program here is structured and intentional, so if you're newer to property management, you won't be left to figure things out on your own. The company wants this to be a career you grow into over time, which shows up in how they invest in coaching and professional development at the site level.

Compensation starts at $21 per hour, increases with experience, and includes quarterly bonuses. Benefits include health, dental, and vision coverage, a 401k with company match, paid holidays, birthday time off, an employee assistance program, and a rent discount.