Assistant General Manager

Mid-rise and garden-style communities in competitive urban markets like Greater Boston don't run on the General Manager alone. The AGM role exists because a well-run property needs someone who can hold the floor, keep occupancy moving, and protect NOI on any given day, including the ones when the GM is offsite. Bozzuto is hiring an Assistant General Manager for their Somerville, MA community, and the scope of this role sits squarely at the intersection of leasing performance, resident experience, and team leadership.

What the Role Covers Day to Day

On a typical week, you're splitting time between the leasing floor and the back office. You're conducting tours that convert, following up on traffic, and working toward occupancy targets. You're also posting rent receipts, managing delinquency, and keeping accounts receivable clean. When the GM is out, you step into the lead position without a handoff meeting, which means you need to already understand the financial picture, the team dynamics, and whatever is on the punch list for the property.

Resident retention is a real part of the job here. Bozzuto places genuine weight on the quality of resident interactions, so you're expected to engage meaningfully rather than transactionally. That shows up in how you handle service issues, how you represent the brand during tours, and how you show up physically on property. Weekends are part of the rotation, typically one to two per month, with compensating days off during the week.

The role also carries a social media component. You'll be expected to create and deliver content on platforms like Instagram and Facebook, which means comfort with content creation is a real requirement, not a checkbox.

Who Fits This Role Well

• At least two years in property management, hospitality, or retail, with direct exposure to rent collection, budgets, and accounts receivable
• A four-year degree or equivalent hands-on experience in a relevant field
• Comfort with Yardi or comparable property management software
• Strong written and verbal communication, a sharp professional presentation, and real sales instincts
• Ability to lead a team in the absence of senior management without losing momentum

The salary range for this position is $75,000 to $80,000, with additional bonus opportunities. Benefits include medical, dental, and vision coverage, 20 days of PTO plus holidays, a 401k with company match, and tuition reimbursement.

From a career development standpoint, the AGM role is one of the cleaner stepping stones in property management. The financial exposure you build here, specifically around delinquency management, occupancy strategy, and budget accountability, compounds directly into a General Manager or Community Manager position. Operators who come up through the AGM track at companies like Bozzuto tend to move into GM roles with a more complete picture than those who came up purely through leasing. If that trajectory interests you, this role builds the right foundation.