Assistant Community Manager

Skills This Role Runs On

This position pulls on three skill sets simultaneously: leasing, financial administration, and people management. You're converting prospects into residents, tracking delinquency and posting payments, and stepping into the Community Manager's seat when they're out. All three happen in the same week, often the same day.

Strong candidates already know how to read a ledger, handle a collections call without escalating tension, and close a tour. The financial side here is real work: ledger audits, payment posting, delinquency follow-up, and supporting reporting for regional leadership. If numbers aren't your thing, this role will feel harder than it should.

What You'll Be Doing at Hawthorne at Stillwater

Day to day, you're supporting leasing activity at this garden-style community in Sneads Ferry. That means responding to leads, conducting tours, processing applications, and keeping renewals moving on schedule. Occupancy is a shared goal, and your leasing activity directly affects it.

On the financial side, you'll oversee rent collection, post payments, scan checks, and run weekly delinquency follow-ups. You'll also conduct regular ledger reviews to catch billing errors and verify account accuracy before they become bigger problems.

You'll manage the community's social media presence, keep common areas and the leasing office presentable, and handle resident concerns with composure. When the Community Manager is unavailable, you run point.

• Two years of property management experience preferred
• Six months of prior assistant community manager experience preferred
• High school diploma or GED required
• Valid driver's license required
• CALP designation is a plus
• Availability for some Saturdays (10 AM to 4 PM) and occasional evenings for resident events

What's Distinctive Here

Hawthorne ranks among the top 50 multifamily management companies nationally, with deep roots in the Southeast. For this role specifically, they offer a structured career path program with real intent behind it: Assistant Community Manager to Community Manager is a stated trajectory, backed by a Learning and Development team. That's worth noting if upward mobility matters to you.

Compensation includes an hourly base plus monthly leasing and renewal commissions and quarterly performance bonuses. Benefits include medical, dental, and vision coverage, a 401k match, paid time off (including your birthday), pet insurance, and paid parental leave options.

The Sneads Ferry market sits near Camp Lejeune, which creates a steady, military-affiliated renter base. That population tends toward shorter lease terms and higher turnover, so MTM management and renewal retention skills get real exercise here.