Assistant Community Manager

What You'll Actually Do

This role sits at the center of daily operations at a Fairstead affordable housing property in Dallas. You'll work alongside the Property Manager to keep the property compliant, occupied, and financially sound. A good portion of your time goes toward HUD compliance: executing the 4350.3 Handbook requirements, coordinating annual and interim recertification reviews, and helping prepare the property for REAC inspections, Management and Occupancy Reviews, LIHTC reviews, and investor site visits. When EHS violations surface, you help get them cleared.

On the financial side, you'll track arrears daily, ensure rents are collected, posted, and deposited, and create purchase orders in Yardi. You'll work with the in-house legal team to monitor rent payment status and coordinate evictions when lease violations escalate past intervention. On the resident-facing side, you're responding to calls, emails, and complaints within a few hours, alerting staff to move-ins and move-outs, and making sure the maintenance team closes out service requests. You also manage the lease renewal program to protect retention.

What You Bring

• At least two years of experience in affordable housing leasing or property management (required)
• Working knowledge of EIV, Yardi, and RealPage
• Familiarity with HUD 4350.3 compliance requirements and LIHTC recertification processes
• Proficiency in Microsoft Office Suite
• Strong written and verbal communication skills, specifically for resident relations and documentation
• Knowledge of the Dallas residential market

What This Role Builds

Affordable housing compliance is a distinct discipline within property management, and this position develops real depth in it. Candidates who come from conventional multifamily often underestimate how different the regulatory cadence is. You'll sharpen your ability to read and apply HUD guidance, manage recertification timelines, and prepare a property for formal review cycles. Those skills transfer directly into Community Manager roles at affordable properties, compliance specialist positions, or regional roles within affordable housing portfolios. Fairstead operates across 28 states with more than 30,000 units, so internal advancement for people who prove themselves operationally is a realistic path.

The candidates who thrive here combine genuine attention to detail on the compliance and financial side with the interpersonal steadiness that resident-facing work requires. Affordable housing residents often face real housing instability, so the ability to handle difficult conversations with patience and professionalism matters as much as knowing your way around Yardi. If you've worked affordable housing and already understand the distinction between market-rate delinquency follow-up and the specific protocols required under HUD guidelines, you'll hit the ground running.