Assistant Community Manager (Oroysom Village)

Skills That Drive This Role

This position runs on two core skill sets: compliance precision and people fluency. At Oroysom Village, you're working within affordable housing regulations that leave little room for error. Tax Credit Allocation Committee (TCAC) reviews, Management and Occupancy Reviews (MOR), income verifications, and re-certifications all require someone who can follow a process completely, document it correctly, and meet a deadline without being reminded. That's the compliance half.

The people half is just as demanding. Residents come from diverse economic and social backgrounds, and many are navigating real instability in their lives. You'll handle rent collection, issue notices, coordinate resident meetings, and communicate emergency preparedness procedures. That requires someone who can be direct and consistent while still being genuinely decent to people who may be having a hard time. Bilingual fluency in English and Mandarin is required for this role, which reflects the resident population at Oroysom Village and is a real operational need, not a checkbox.

What You're Actually Managing Day to Day

On any given day you might process a lease agreement in the morning, walk the property to flag a maintenance issue before noon, and follow up on an overdue work order by afternoon. Turns are part of the rhythm. You'll schedule vacancies, prepare turnover forms, and keep the process moving so units don't sit idle. You'll also support bank deposit preparation and log petty cash, which means the property's fiscal records run through your hands regularly.

File maintenance is another constant. Resident files in affordable housing carry serious compliance weight. One missing document in a TCAC file can create audit exposure. Keeping records complete, current, and confidential isn't background work here. It's core to the job.

You'll report directly to the Community Manager and work closely with the Resident Services team. That collaboration matters. Property management and resident services don't always operate in sync at every organization, but MidPen's model puts them in close contact by design. Understanding where one team's work ends and the other's begins makes you more effective in both directions.

What Separates Strong Candidates Here

Affordable housing compliance is its own discipline. Candidates who've worked at market-rate properties will find some of the regulatory layers unfamiliar. Experience with RealPage, income certifications, or any HUD or tax credit program gives you a head start. That said, strong administrative instincts and genuine comfort with detail can carry someone who's willing to learn the regulatory side quickly.

• High school diploma or GED with at least one year of residential property management, customer service, or administrative experience
• Proficiency in MS Office; RealPage experience is a plus
• Strong written and verbal communication skills
• Bilingual in English and Mandarin (required)
• Organized, detail-oriented, and comfortable working independently
• Alignment with MidPen's mission around affordable, dignified housing

Pay runs from $21.15 to $23.80 per hour based on experience. MidPen carries a full benefits package including health, dental, vision, 403(b) retirement, paid parental leave, and an education reimbursement program, among others.

For someone who wants a career path in property management, the ACM role at an affordable housing nonprofit builds a compliance foundation that transfers directly into Community Manager roles, regional positions, or even compliance specialist tracks. The regulatory knowledge you build here is genuinely hard to find and consistently in demand across the sector.