Overnight Concierge

Bozzuto runs some of the most well-regarded residential communities on the East Coast, and the overnight concierge position at their Arlington property is a good example of why their buildings hold together the way they do. This is a Monday through Friday, 11PM to 7AM role. The building doesn't sleep, and neither does the standard of service.

The overnight shift carries its own rhythm. Foot traffic drops, but the moments that happen at 2AM or 6AM matter just as much as anything during peak leasing hours. You're the person a resident sees when they come home from a late flight. You're the one who notices a package was left in the wrong spot before the morning rush. You catch the things the day shift doesn't get to. That kind of quiet ownership is exactly what Bozzuto is looking for here.

The role itself covers a real range. You'll manage front desk operations, keep package rooms organized (holiday seasons bring serious volume), handle club room and freight elevator reservations, and build genuine relationships with residents over time. That last part isn't filler. Bozzuto places real weight on knowing residents by name, knowing their routines, and personalizing interactions in ways that build actual loyalty. Happy residents write reviews. They renew. That's the connection between this role and the property's long-term performance.

There's also a social media component. You'll help generate awareness and excitement for the community online and encourage satisfied residents to share their experiences publicly. If you've worked in hospitality or hotel operations, this will feel familiar. The front desk is the brand.

What makes a strong candidate here

The overnight shift self-selects for a certain kind of person. You need to be genuinely comfortable working independently for long stretches, staying sharp at 4AM, and making a tired resident feel welcome without it feeling performative. Two or more years in hospitality, retail, or hotel environments is the baseline. Strong written and verbal communication matters more on this shift than most, because you're often the only point of contact available. Comfort with software, apps, and building management tools is expected.

• 2+ years in hospitality, hotel, travel, or retail service
• Strong written and verbal communication skills
• Comfortable with software, apps, and standard computer programs
• Detail-oriented with a genuine instinct for anticipating resident needs
• Ability to lift up to 25 pounds
• Professional appearance and demeanor throughout the full shift

Compensation sits at approximately $23.08 to $23.56 per hour, with bonus eligibility on top of that. Benefits include medical, dental, and vision coverage, 20 days of paid time off plus holidays, a 401k with company match, and tuition reimbursement. Bozzuto is an Equal Opportunity Employer.