Assistant Community Manager (Colibri Commons)

What You'll Actually Do

Colibri Commons sits in East Palo Alto, one of the Bay Area's most historically underserved communities, and this role puts you at the center of keeping an affordable housing community running day to day. You'll report to the Community Manager and carry real operational weight across several functions that most ACM roles cover: rent collection, security deposit processing, petty cash reconciliation, and bank deposit prep. Compliance work here means supporting MOR reviews and TCAC recertifications, so familiarity with affordable housing regulatory frameworks matters. If you've touched Tax Credit properties before, that background translates directly.

On the leasing side, you'll manage the waitlist, schedule income verification appointments, process lease agreements, and coordinate vacancy turns. That means issuing notices, tracking turnover forms, and working with facilities staff to move work orders through the system at a pace that keeps units available. Property inspections are part of the rhythm, not a quarterly event. You'll also handle resident communications around emergency preparedness and help coordinate resident meetings, which in an affordable community often means working with people navigating real instability in their lives.

What You Bring

• At least one year of residential property management, customer service, or administrative experience. A combination of education and relevant experience is considered.
• Working knowledge of MS Office; RealPage experience is a plus in this environment
• Comfort with affordable housing compliance processes, or a genuine willingness to learn them quickly
• Strong written and verbal communication skills, and the judgment to handle confidential resident files with care
• The ability to work independently without someone checking in on you constantly
• Alignment with affordable housing as a mission, not just a job category

A Word on the Role

Affordable housing management carries compliance obligations that market-rate properties don't. TCAC and MOR reviews require precision and documentation habits that take time to build. If you're coming from a conventional portfolio, expect a learning curve on the regulatory side. That said, the skills you build here transfer well: detailed file management, resident relations in high-need environments, and compliance fluency are all things that open doors in affordable housing, nonprofit housing, and even public agency roles over time.

MidPen has been in this work since 1970 and manages over 130 properties across Northern California. That scale means internal mobility exists for people who perform well and want to grow. The pay range for this position is $21.15 to $23.80 per hour, depending on experience, with a benefits package that includes health, dental, vision, retirement, and paid parental leave among other offerings.