Assistant Community Manager

The Townes at Hatcher Creek in Oxford, NC is a community that depends on tight daily execution. Occupancy doesn't hold itself, delinquency doesn't resolve itself, and a leasing team doesn't stay focused without someone in the trenches alongside them. That's where the Assistant Community Manager earns their keep.

The Operational Picture

Hawthorne Residential Partners ranks among the top 50 multifamily operators nationally, with its roots firmly in the Southeast. This role sits at the center of day-to-day community performance. You'll work directly with the Community Manager on everything from traffic and leasing conversion to rent collection and ledger accuracy. When the Community Manager is out, you run the operation. That's the weight of the role, and also its appeal.

On the financial side, you'll own the collection process: posting payments, scanning checks, monitoring delinquency weekly, and initiating eviction procedures when necessary. You'll conduct regular ledger reviews to catch billing errors before they compound. Assisting with financial reporting means you'll start to see how individual line items connect to the community's broader NOI picture, which is exactly the kind of visibility that prepares you for a Community Manager role.

Leasing is equally central. You'll conduct tours, respond to leads, guide prospects through the application process, and work renewals with the goal of keeping occupancy strong and turnover low. You'll also manage the community's social media presence, which at the property level means real content tied to resident events and community culture, not abstract marketing strategy.

What the Role Requires

• High school diploma or GED equivalent
• Two years of property management experience preferred
• At least six months in an assistant community manager capacity preferred
• Valid driver's license required
• CALP designation is a plus

The schedule runs Monday through Friday, 9 AM to 6 PM, with Saturdays from 10 AM to 4 PM. One weekday off keeps the week at 40 hours. Resident events and community needs may occasionally pull you outside those windows.

Compensation and Career Path

Hawthorne pays Assistant Community Managers an hourly base plus monthly leasing and renewal commissions and quarterly performance bonuses. Benefits include medical, dental, and vision coverage, 401k with company match, paid time off (including your birthday), pet insurance, paid parental and adoption leave, telehealth access, and company-paid life insurance.

Hawthorne's Career Path Program is a real structure, not a talking point. The internal trajectory from Assistant Community Manager to Community Manager is well-worn at this company, backed by a dedicated Learning and Development team. If you're tracking metrics closely, managing delinquency well, and holding occupancy through strong leasing performance, you're building the exact resume a regional director looks at when a Community Manager seat opens up.

Candidates who tend to thrive here understand that financial reports and resident relationships are two sides of the same coin. Keeping delinquency low requires both consistent follow-up and genuine communication skills. The numbers and the people work are inseparable in this seat.