Assistant Community Manager

Skills This Role Puts to Work Every Day

The Assistant Community Manager role at Waypoint Management Services in Davenport, FL sits at the intersection of financial oversight, leasing performance, and resident relations. If you've spent time on a leasing floor, you already know how to read traffic patterns and close. This role takes those skills further. You'll move into delinquency management, rent roll accuracy, renewal tracking, and make-ready scheduling. That's a meaningful shift from pure leasing into operations, and it's where careers in multifamily start to compound.

Day to day, you're partnering with the Community Manager on everything that keeps the property running. That means monitoring occupancy, flagging delinquencies before they age, supporting eviction processes when needed, and keeping lease files tight. You'll also run market surveys and recommend pricing adjustments based on what you're seeing in occupancy and competitor activity. These aren't passive tasks. You're expected to bring analysis and recommendations, not just report numbers upward.

What the Work Actually Requires

Weekend availability is part of this position. That's standard for leasing-heavy roles, and it matters here because Waypoint expects strong leasing team support, including training and performance coaching for the people below you on the org chart. You'll also handle a real administrative load: renewal schedules, make-ready timelines, reporting, and compliance with applicable fair housing and local regulations. Yardi experience is preferred and will genuinely help you move faster from day one.

• 2+ years in leasing, sales, or hospitality (multifamily experience transfers cleanly)
• Comfort with Microsoft Office and social media for marketing support
• Financial and organizational skills, specifically around collections and reporting
• Strong communication with residents, prospects, and internal teams
• Valid driver's license and ability to work weekend rotation
• High school diploma or equivalent required

Where This Role Leads

The ACM position is one of the most reliable proving grounds in multifamily management. You're operating with enough autonomy to build real competency in NOI-focused thinking, but you have a Community Manager above you to learn from. Candidates who treat this as a financial apprenticeship, not just a leasing support role, tend to move into Community Manager seats faster. The skills you build here, reading a T-12, managing delinquency, coaching a leasing team, tracking make-readies against occupancy goals, are exactly what owners and regional managers look for when promoting from within.

Waypoint offers a compensation structure that includes monthly leasing and renewal bonuses, an employee housing discount, medical, dental, and vision coverage starting on day one, 120 hours of PTO in year one, a 401k with company match, and professional development training. The bonus structure ties your income directly to the leasing and retention outcomes you're influencing, which keeps incentives aligned with what actually matters at the property level.