Assistant Community Manager

Skills That Drive This Role

This position lives at the intersection of people skills and financial accountability. You'll spend real time on leasing conversations, resident de-escalation, ledger reviews, and delinquency follow-up, often in the same afternoon. The ability to shift between a warm, consultative tone with a prospective resident and a clear-headed, detail-focused mindset when reconciling payment postings is genuinely what separates people who thrive here from those who struggle.

Hawthorne Residential Partners is a top-50 multifamily operator with deep roots in the Southeast, and their Orange City community reflects that regional culture: relationship-driven, service-oriented, and expectation-conscious. This isn't a background-role position. The Assistant Community Manager is visible to residents, to the team, and to regional leadership every week.

What You'll Actually Be Doing

Leasing is a meaningful part of the job. You'll conduct tours, respond to incoming leads, guide applicants through the leasing process, and make sure renewals and documentation are completed accurately and on time. Occupancy goals are real here, and your leasing performance contributes directly to hitting them. You'll also manage the community's social media presence, which means thinking about how to authentically represent resident life and community events, not just posting filler content.

On the financial side, you'll handle rent collection, check scanning, payment posting, and weekly delinquency calls. Ledger reviews are part of your regular rhythm, and you'll coordinate eviction procedures when other options are exhausted. If numbers make you nervous, this role will push you to get comfortable with them fast. That's not a warning, it's an honest description of the work.

When the Community Manager is out, you step up. You keep the team focused, maintain momentum, and handle whatever the day brings. That kind of coverage responsibility is what makes this role a genuine developmental opportunity rather than just a support position.

Strong candidates typically have at least two years of property management experience and some prior time in an assistant manager capacity. A valid driver's license is required. A CALP credential is a plus but not a requirement.

What's Distinctive About This Role at Hawthorne

Hawthorne runs a structured Career Path Program, and the Assistant Community Manager role is explicitly positioned as a stepping stone to Community Manager. That's not just recruiting language. Their Learning and Development team is actively involved in employee progression, which matters if you're looking for a company that will invest in where you're going, not just where you are now.

Compensation includes hourly pay plus monthly leasing and renewal commissions and quarterly performance bonuses. Benefits include medical, dental, and vision coverage, a 401k match, paid time off (including your birthday), pet insurance, paid parental and adoption leave, and company-paid life insurance.

The schedule runs Monday through Friday, 9 AM to 6 PM, and Saturdays from 10 AM to 4 PM, with one weekday off each week to keep the total at 40 hours. Some evening and weekend availability may come up for resident events. It's a real retail-style schedule, which is standard for leasing offices, and worth factoring into your decision.

If you're someone who genuinely enjoys working with people, can hold yourself accountable to financial metrics, and want a clear path toward running your own community, this role is worth a close look.