Assistant Community Manager

Hawthorne Residential Partners sits among the top 50 multifamily management companies in the country, with roots planted firmly in the Southeast. Their Assistant Community Manager position at Hawthorne at the Forest in Wake Forest, NC puts you at the operational center of a community where leasing performance, resident relations, and financial accountability all converge in a single role.

This is a position that requires real financial literacy from day one. You'll handle rent collection, payment posting, ledger reviews, and delinquency follow-up on a weekly basis. Monitoring delinquency isn't just about making calls. It's about reading patterns, understanding account histories, and knowing when to escalate to eviction procedures. That kind of financial discipline, applied consistently, is what keeps a community's NOI healthy. At the same time, you're supporting leasing activity: conducting tours, working leads, completing lease applications and renewals accurately, and contributing to occupancy goals. The dual nature of this role is what makes it demanding and genuinely instructive.

What this role builds is equally important. Stepping in for the Community Manager during absences means you'll practice real decision-making under pressure, not just task execution. You'll develop the communication habits that regional leadership notices: clear updates, clean documentation, and the ability to de-escalate a difficult resident situation without letting it affect the rest of the team's momentum. Those are the skills that move people from assistant to Community Manager, and Hawthorne explicitly supports that path through a structured Career Path Program with dedicated learning and development resources.

What separates strong candidates here isn't just leasing experience. It's the combination of leasing instinct and financial follow-through. Many candidates can show a prospect a home. Fewer can also sit down with a delinquency report, identify which accounts need immediate action, and handle that conversation with a resident the same afternoon. If you've done both in a previous role, you'll find this position moves at a pace that fits you well.

What You'll Bring

• High school diploma or GED equivalent
• Two years of property management experience (preferred)
• At least six months in an assistant community manager capacity (preferred)
• Valid driver's license
• CALP accreditation is a plus

The schedule runs Monday through Friday, 9 AM to 6 PM, with Saturdays from 10 AM to 4 PM. One weekday off each week keeps the total at 40 hours. Resident events or specific community needs may occasionally require evening availability. Compensation includes hourly pay plus monthly leasing and renewal commissions and quarterly performance bonuses. Benefits include medical, dental, and vision coverage, 401k with match, paid time off including your birthday, paid parental and adoption leave, pet insurance, telehealth access, and company-paid life insurance.