Assistant Community Manager

The Role and What It Demands

An Assistant Community Manager at a multifamily property sits at the intersection of leasing performance, financial accountability, and daily operations. You're not just supporting the Community Manager; you're the person who keeps the gears turning when attention pulls in three directions at once. Waypoint Management Services is hiring for this position at their Daytona Beach community, and the scope here is genuinely broad.

Day to day, you'll work alongside the Community Manager on everything from rent collection and delinquency follow-up to tracking make-ready schedules and occupancy reports. You'll support the leasing team, which means coaching and observing, not just filling in when someone's out. You'll help execute marketing strategies, conduct market surveys, and recommend pricing adjustments based on what you're seeing in occupancy trends and competitor activity. Financial reporting, lease records, renewal tracking, and administrative accuracy round out the operational side. Weekend availability is part of the rotation here, which is standard at the ACM level and worth factoring into your schedule.

Yardi experience is preferred, and strong command of Microsoft Office is expected. Comfort with social media as a leasing tool is part of the picture too. A high school diploma is the baseline education requirement, and the role targets candidates with at least two years in leasing, sales, or a hospitality-adjacent field.

What This Role Builds vs. What It Requires

Here's the distinction worth drawing clearly: this role requires organizational discipline, financial literacy at the property level, and the ability to hold a leasing team accountable to performance. What it builds is the full Community Manager skill set. You'll develop comfort reading a rent roll for risk signals, tightening delinquency processes before they affect NOI, and making pricing recommendations you can defend with data. Those are exactly the competencies that move someone into the CM seat.

Strong ACM candidates tend to show up with one thing average candidates don't: they treat the financial reports as a story, not a checklist. If you can look at a T-12 and ask the right follow-up questions, or spot a pattern in concessions that signals a leasing strategy problem, you'll stand out here. That analytical instinct, paired with genuine relationship-building on the resident side, is what separates candidates who plateau at this level from those who advance.

Compensation and Benefits

• Monthly leasing and renewal bonuses
• Employee housing discount program
• 120 hours PTO in year one, increasing with tenure, plus two floating days
• Medical, dental, and vision coverage subsidized and effective on day one
• 401(k) with company match
• Commuter benefits, employee referral program, and professional development training
• Employee recognition monetary rewards

Waypoint is an equal opportunity employer. All hiring decisions are based on qualifications, merit, and business need.