Administrative Clerk (Paseo Estero)

Front desk roles at affordable housing communities carry more weight than the title suggests. At a property like Paseo Estero, the administrative clerk is often the first and most consistent point of contact for residents, applicants, and outside visitors. That daily presence shapes how the community feels to the people who live there.

What the Work Actually Looks Like

Under the direction of the Community Manager, you'll manage the flow of people and information through the building. That means greeting and screening visitors, keeping the daily log and visitor records current, answering phones and routing calls correctly, and making sure incident reports get written clearly and completely when something happens. You'll also monitor the video camera system, maintain the lobby and entrance area, distribute and post resident notices, and complete work orders as they come in.

The pace varies. Some days are steady and routine. Others, particularly around lease renewals, maintenance surges, or resident concerns, require you to handle several things at once while staying calm and professional. Fair Housing compliance applies to every resident and applicant interaction you have, so familiarity with those principles matters from day one.

What This Role Requires vs. What It Builds

You'll need a high school diploma or GED and at least a year of receptionist or administrative experience coming in. Clear written and verbal communication is a real requirement here, since you'll be producing logs, incident reports, and correspondence that become part of the property record. Comfort with Microsoft Word and Excel is helpful. Flexibility is essential because the tasks shift with the day.

What the role builds is different. Clerks who pay attention at a managed affordable housing property pick up operational instincts that transfer directly to leasing coordinator or assistant manager positions. You learn how a property runs: how traffic patterns signal occupancy trends, how documentation protects both residents and management, and how community policies actually get enforced at the ground level. Those are skills that experienced property managers recognize immediately.

The Organization Behind the Property

MidPen Housing has operated in Northern California since 1970 and currently manages more than 142 properties across 12 counties, housing over 22,000 residents. Their model combines affordable housing development with professional property management and onsite resident support programs. That structure means the administrative staff at properties like Paseo Estero work within a larger system that takes documentation, compliance, and resident stability seriously. If you're early in a property management career and want to learn from an organization with real operational depth, this is a credible place to start.

• Pay range: $17.69 to $19.90 per hour, based on experience
• Benefits include health, dental, vision, life and disability insurance
• 403(b) retirement plan, paid parental leave, FSA options, and an EAP program
• Employee education reimbursement available
• Paid time off, company holidays, and wellness days