Sales & Resident Experience Consultant

What You'll Actually Do

This role sits at the front door of Berkshire's Villages of Briggs Ranch community. You're the first person a prospective resident talks to, and often the reason they sign or walk. Your day moves between leasing calls, in-person tours, follow-up outreach, and keeping your model units and tour routes in presentable shape. The expectation is a closing ratio of at least 20 percent, which is a real number you'll be measured against, not a vague "goal."

Beyond the sales piece, you're also a point of contact for current residents. That means professional communication matters as much as your pitch. You'll track what's happening in the local market, flag trends to your property manager, and bring ideas for improving how the community markets itself. The administrative side is real too. Lease files, follow-up logs, and accurate records don't maintain themselves.

One honest note: leasing is a role where your energy directly affects your results. Slow days still require the same enthusiasm as busy ones, and prospective residents can tell the difference. If you find genuine satisfaction in helping someone find a home, that comes through. If you're just going through the motions, that comes through too.

What You Bring

• At least two years of customer-facing experience, in property management or a transferable field like retail, hospitality, or sales
• Comfort with technology and the ability to pick up new software without hand-holding
• Strong written and verbal communication skills. You'll be writing emails and talking to prospects in the same afternoon
• An eye for detail when walking tour routes and models. Burnt-out bulbs and scuffed walls matter more than you'd think
• Genuine interest in market conditions and how your community competes locally

Context Worth Knowing

Berkshire Group owns and manages its own properties, which means the leasing team here isn't working for a third-party operator. Decisions move faster and there's more accountability at the site level. That's a good thing if you want to see the results of your work. It also means your closing numbers and resident satisfaction scores get real attention from leadership.

For someone early in a property management career, this kind of leasing role builds a foundation that transfers well. Strong leasing consultants tend to move into assistant manager roles where they take on delinquency tracking, move-in coordination, and eventually NOI conversations. The skills you build here, reading traffic patterns, working objections, keeping prospects warm through a lease-up cycle, carry weight at every level of the business.

Berkshire offers a 25 percent rent discount, three weeks of vacation, and personal development plans alongside standard benefits. The benefits package is mentioned in the original posting, but the specifics are worth confirming during your interview.