Recertification Specialist

Recertification work sits at the intersection of regulatory compliance, resident relations, and meticulous file management. It demands a particular kind of administrative discipline: the ability to track multiple households through a structured timeline, catch documentation gaps before they become compliance issues, and communicate clearly with residents who may be navigating the process for the first time. That's the skillset John M. Corcoran and Company is looking for in this part-time Recertification Specialist role at Station Square in Mansfield Center, MA.

What This Role Actually Requires

The core of this position is managing the annual recertification cycle for affordable housing residents. You'll schedule and conduct recertification interviews, coordinate apartment inspections tied to those recertifications, and process tenant information with accuracy and attention to regulatory requirements. Waitlist management and applicant processing round out the affordable housing side of the work.

Beyond recertifications, you'll support the broader site office: collecting rent, fielding phone calls, logging maintenance requests, and helping coordinate resident activities when needed. These tasks aren't peripheral. They give you real visibility into how a property runs day-to-day and keep you connected to the resident experience in ways that make you better at the compliance side of the job.

The schedule runs 20 hours per week, with 8 of those hours on Saturdays. The remaining hours carry some flexibility. If you're someone who manages other commitments during the week, this structure may work well. Saturday availability, though, is firm.

Skills That Drive Success Here

• At least two years of administrative experience, with demonstrated ability to manage and maintain complete, current resident files under regulatory standards
• Strong written and verbal communication, since you'll be working directly with residents and coordinating with property managers and assistant property managers
• Solid computer skills across standard office platforms
• Familiarity with affordable housing regulations (HUD, LIHTC, or state-level programs) is a meaningful advantage, not just a checkbox

What separates strong candidates in this type of role is the combination of patience and precision. Recertification files have to be complete and accurate before submission. Residents sometimes miss appointments, submit incomplete paperwork, or need extra guidance through the process. The people who do this well are organized enough to track every open item and communicative enough to move residents through without frustration on either side.

What JMC Brings to the Table

John M. Corcoran and Company has operated in New England real estate since 1951. The firm carries a long track record in the region's affordable and market-rate housing, and the team culture reflects an organization where long tenure is common. This role comes with competitive hourly compensation in the $25.75 to $31.00 range, a $2,500 sign-on bonus, medical, dental, vision, and life insurance, paid time off and holidays, and a 401(k) with company match. For a part-time position, that benefits package is notably complete.

Affordable housing compliance experience gained here translates directly to broader compliance coordinator and property manager roles at affordable communities. If you're building toward a full-time compliance or property management career in the affordable sector, this is a real foothold.