Recertification Specialist

Recertification work sits at one of the more technically demanding intersections in affordable housing administration. The paperwork has to be right, the timing has to be right, and the resident experience has to stay intact through all of it. This role at Metromark Apartments in Jamaica Plain puts you at that intersection, supporting the property management team on the full cycle of tenant recertification for an affordable housing community operated by John M. Corcoran and Company, a firm that has been active in New England real estate since 1951.

The day-to-day centers on scheduling and coordinating recertification interviews, keeping resident files current and compliant with both company standards and regulatory agency requirements, and supporting apartment inspections tied to the recertification process. You'll also assist with waitlist management and applicant processing, which means you'll see both ends of the occupancy picture: existing residents moving through annual recerts and prospective residents working through the intake pipeline. Beyond those core responsibilities, the role connects to general office operations, including rent collection, maintenance request processing, phone coverage, and occasional support for resident activities.

Part-time at 24 hours per week across three days, with flexibility on which days those are. That structure works well for someone who wants meaningful, substantive work without a full-time schedule, though the compliance nature of recertification means the work itself is rarely lightweight. Affordable housing recertification carries real regulatory weight. Errors in income verification, household composition, or file documentation can affect a property's standing with oversight agencies. Attention to detail here compounds directly into the property's compliance health.

What separates strong candidates in this kind of role is comfort sitting inside a process that is highly structured by external rules while still communicating warmly with residents who may find recertification confusing or stressful. The administrative skill set is table stakes. The candidates who thrive long-term are the ones who can explain a document checklist to a resident in plain language and then turn around and maintain airtight files for a regulatory audit.

From a career trajectory standpoint, recertification experience is a genuine differentiator in affordable housing property management. It's one of the few administrative roles that builds direct fluency in compliance frameworks like HUD, LIHTC, or Section 8, depending on the property's funding structure. That knowledge transfers cleanly into leasing compliance roles, assistant property manager positions at affordable communities, and eventually site management or portfolio compliance roles. JMC's tenure history suggests real internal mobility for people who perform well and want to grow.

What You'll Bring

• At least two years in an administrative role, ideally in property management or a regulated industry
• Strong written and verbal communication skills, with the ability to work clearly with residents, staff, and regulatory contacts
• Organizational discipline to manage multiple resident files simultaneously while keeping everything current and accurate
• Solid computer skills across standard office software
• Familiarity with affordable housing regulations is a real advantage, though not a hard requirement

The pay range runs from $25.75 to $31.00 per hour, and the position includes a $2,500 sign-on bonus. Benefits cover medical, dental, vision, and life insurance, plus paid time off, holidays, and a 401(k) with company match.