Maintenance Technician (West Pointe Apartments)

Residential maintenance runs on two tracks at once: planned work like turns and preventative maintenance, and reactive work like emergency calls and resident requests. A good technician handles both without letting one crowd out the other. That balance is exactly what this role at West Pointe Apartments in Burlington, NC requires.

What the Work Looks Like

You'll report to both a Property Manager and a Service Manager, which means you're part of a team structure, not working alone. Day-to-day work covers a wide range: unit turns on vacant apartments, routine preventative maintenance, grounds and exterior upkeep, appliance and plumbing repairs, and responding to resident service requests. You'll walk the property daily to catch curb appeal issues and flag anything that could become a safety or liability concern.

Turns are a consistent part of this workload. You'll handle make-ready tasks as defined by Van Metre's standards, which means following a process and keeping accurate records of completed work. Inventory management falls to you as well, so you'll need to stay on top of supplies without over-ordering.

After-hours emergency coverage is real here. The property runs 24/7 and staff rotate through on-call responsibilities. If that's a dealbreaker, this isn't the right fit. If you're used to it, it's just part of the job.

What You Need

• 1 to 2 years of hands-on maintenance experience, or documented training in a relevant trade
• Working knowledge of appliance, electrical, and plumbing repair
• Basic HVAC and electrical circuitry familiarity
• Universal CFC Certification (preferred)
• Current understanding of OSHA, building, and safety standards
• Your own basic tool set and the skills to use and maintain it safely
• Valid driver's license
• Availability on weekends

The pay range is $18 to $21 per hour depending on experience, with an annual bonus potential of $5,000 paid out quarterly. Van Metre also offers renewal commissions and survey bonuses, which is worth noting since most hourly maintenance roles don't include commission-style incentives. Benefits include medical, dental, and vision coverage, a company-matched 401(k), generous PTO, tuition reimbursement, and company-paid certifications.

One thing worth knowing about this role specifically: technicians who come in with solid HVAC knowledge tend to move faster into lead or Service Manager positions. If you're early in your maintenance career and want a defined path toward more responsibility, the CFC certification and HVAC familiarity listed here are the skills that open that door. Van Metre's size as a company means those opportunities exist internally, not just on paper.