Maintenance Technician I

Grounds awareness, hands-on repair instincts, and a service mindset are the core skills this role draws on every single day. Hawthorne Residential Partners is hiring a Maintenance Technician I at Overlook Morganton Park in Southern Pines, NC, and the work is grounded in the fundamentals that keep a residential community running well: clean common spaces, make-ready support, and the kind of consistent presence residents notice.

Skills This Role Builds On (and Develops)

This is an entry-level position, and Hawthorne treats it that way in the best sense. A background in yardwork, general facility upkeep, or basic repair work translates directly. Some HVAC or maintenance experience is a plus, but the role is structured to teach. What matters more than credentials is a track record of showing up reliably and taking ownership of physical space.

On the grounds side, the work involves daily debris pickup, pressure washing breezeways and sidewalks, and keeping common areas like the pool deck, fitness room, clubhouse, and mailroom clean and presentable. On the repair side, you'll assist with make-ready turns on vacant units: light painting, lock changes, fixture replacements, and bulb checks. These tasks sound routine, but they directly affect occupancy. A unit that isn't make-ready on time costs the property a lease.

The role also includes pool maintenance support and on-call rotation for after-hours emergencies. That on-call component is worth understanding clearly before you apply. It's manageable, but it does mean your schedule isn't always 8-to-5, even if that's the standard Monday through Friday baseline.

Where This Role Leads

Hawthorne's internal career path program is a genuine differentiator here. The progression from Technician I to Technician II is structured, not vague, and their learning and development team is actively involved. For someone early in a maintenance career, the combination of on-the-job training across HVAC basics, plumbing, electrical, and turn work creates a skill base that carries across any multifamily property type. Technicians who move up at Hawthorne or elsewhere typically do so because they build diagnostic instincts, not just task completion habits. This role is the starting point for that.

What to Know About This Property and Company

Overlook Morganton Park sits in Southern Pines, part of Moore County's stable residential market anchored by the Pinehurst area. The region draws steady demand from military-adjacent households near Fort Liberty (formerly Bragg), retirees, and golf-industry workers, which tends to produce consistent occupancy and lower turnover volatility than high-growth urban corridors. For a maintenance tech, that context matters: you're likely supporting a community with a relatively stable resident base rather than constant lease-up churn.

Hawthorne Residential Partners manages a regional portfolio across the Southeast and is known in the multifamily space for investing in their site-level teams. The monthly renewal bonus program available at this level is a concrete signal of how the company ties compensation to community performance.

• High school diploma or GED required
• Valid driver's license required
• One year of maintenance, repair, or HVAC experience preferred, not required
• Familiarity with general yardwork and facility upkeep
• Ability to participate in an on-call rotation for after-hours emergencies

Benefits include medical, dental, and vision coverage, a 401(k) match, paid time off (including your birthday), pet insurance, paid parental and adoption leave, telehealth access, and company-paid life insurance.