Maintenance Technician

Maintenance work in single-family rental requires a specific kind of independence. You're not working alongside a team at one property. You're moving between houses across a market, diagnosing problems without a second opinion nearby, and closing out work orders through your phone. That's the core skill set this role runs on: self-directed troubleshooting, mobile-first field operations, and the hands-on range to handle HVAC, plumbing, and electrical without calling a specialist for every ticket.

What the Work Actually Looks Like

Roofstock manages single-family rental homes, which shapes the day significantly. There's no leasing office to check into, no on-site team. You'll drive a company vehicle (gas card included) between properties across the Charlotte area, handling a mix of routine repairs, make-readies, and move-in and move-out inspections. When a unit turns, you're the one walking it, building the punch list, and getting it rent-ready. You'll also audit vendor work, which means you need to know what a completed job actually looks like, not just what was invoiced.

Work orders and communication run through mobile apps, so comfort with that workflow matters. Posting legal notices is part of the job too. Physical demands are real: expect lifting up to 50 pounds, climbing, bending, and working in both indoor and outdoor conditions depending on the day.

One thing worth noting directly: this role has no on-call requirement and no weekend schedule. In single-family rental, that's genuinely uncommon. Most technician roles in this space carry after-hours exposure. This one doesn't.

What Roofstock Needs From You

• HVAC Type II Certification (required); Universal Certification preferred
• Valid driver's license with a clean enough record to operate a company vehicle
• Comfort working independently and managing your own daily schedule in the field
• Strong diagnostic instincts across trades, especially when you're the only one on site
• Ease with mobile apps for work order management and field communication
• High school diploma or GED; U.S. work authorization required

What Makes This Role at Roofstock Distinctive

Single-family rental at scale is a relatively young model, and companies like Roofstock are still building out how field operations work efficiently across dispersed assets. That means technicians here tend to develop a broader operational view than those working traditional multifamily. You're not just fixing things. You're functioning as the eyes on properties that don't have on-site staff. Technicians who perform well in this environment often move into lead or regional field roles as portfolios grow, because the institutional SFR sector is still expanding and field-level experience is genuinely hard to find.

Pay runs $25 to $30 per hour based on experience, licensure, and location. The company provides a vehicle and gas card, a generous PTO policy with 12 paid holidays, 401k, parental leave, volunteer time off, and monthly subsidies for wellness and home office or cell phone costs. Health, dental, and vision coverage round out the package.