Maintenance Supervisor (Shadowbrook, Heatherstone & Parallel)

Maintenance Leadership Across Three Sunnyvale Communities

Prometheus Real Estate Group operates as the largest privately held apartment owner in the Bay Area, with over 13,000 units across Silicon Valley, Portland, and Seattle. This role sits at the intersection of hands-on maintenance and genuine team leadership: you'll oversee physical operations across three Sunnyvale neighborhoods (Shadowbrook, Heatherstone, and Parallel), which means managing across multiple make-ready cycles, vendor relationships, and capital projects simultaneously rather than focusing on a single property. It's a span of responsibility that suits someone who's grown comfortable running a maintenance program, not just working in one.

What This Role Actually Involves

Prometheus uses the title "Neighborhood Service Manager" internally, and the distinction matters. The expectation goes beyond completing work orders. You're building and leading a team: hiring, training, mentoring, and holding people accountable to standards that reflect a company with a long track record of design and operational awards. Day-to-day, that means staying on top of ongoing safety training, managing vendor and contractor performance, controlling costs against a maintenance budget, and tracking inventory across three communities. On-call availability is part of the deal, with standby and on-call premium pay to reflect that reality.

Capital project coordination is a meaningful part of this position. Prometheus is a vertically integrated company with in-house capex and value-add renovation capabilities, so there's genuine exposure to larger-scope work beyond routine maintenance. You'll need to know how to sequence and manage that work without disrupting residents, which requires both technical knowledge and communication skills.

What Strong Candidates Bring

• At least five years of apartment maintenance experience with a minimum of two years in a supervisory capacity
• At least three certifications from recognized institutions such as BOMA, IREM, or vocational programs
• Working knowledge of federal, state, and local safety regulations, including the ability to interpret operating manuals and safety documentation
• Physical capability to lift up to 50 lbs. occasionally and perform the full range of active, hands-on maintenance work
• Comfort responding to residents, managers, and contractors clearly and professionally

Sunnyvale sits in a competitive Silicon Valley submarket where residents at Class A and B communities expect fast response times and a well-maintained product. Candidates who've worked in high-density Silicon Valley apartments will recognize that deferred maintenance and slow turn cycles show up quickly in resident satisfaction scores and renewal rates. The ability to keep three communities running tightly, especially through turns, is where the best applicants will separate themselves from the field.

Compensation and Culture

The hourly range is $45.00 to $52.25, supplemented by a discretionary semi-annual bonus, standby and on-call premium pay, and additional incentive programs including referral, renovation, and lease-up bonuses. Medical, vision, and dental coverage is 100% company-paid for eligible employees and dependents, and the benefits package includes 401(k) with employer matching, tenure-based housing discounts, tuition reimbursement, and paid volunteer time. Prometheus holds B Corporation certification, which reflects a commitment to operating standards that go beyond standard property management benchmarks. For candidates who want to build a long-term career with an owner-operator rather than cycle through third-party management companies, that stability and internal depth tend to matter.