Maintenance Supervisor

Yester Oaks is a residential community where the maintenance supervisor sets the tone for how residents experience their home every single day. Hawthorne Residential Partners is hiring for that role now, and it's worth understanding what the position actually demands before you apply.

This isn't a solo technician role. You'll lead a maintenance team, coordinate vendor work, manage the unit turn process, and keep a preventative maintenance calendar running across the full property. Budget awareness matters here too: you'll monitor spending, track inventory, and pull in bids when capital work comes up. The make-ready side of the job is yours to own, from scheduling turns to walking vacant units yourself before a new resident gets their keys. If a punch list item slips through, it's on your watch.

On any given weekday, you might start the morning reviewing open work orders and assigning them across your team, check in with a vendor finishing up a scope from last week, walk a turned unit to confirm it's truly move-in ready, and spend part of the afternoon troubleshooting an HVAC issue that came in overnight. The afternoon might end with a quick team huddle or a call with the office about an upcoming lease-up push. The hours are Monday through Friday, 8 to 5, but there's an on-call rotation for after-hours emergencies. That part is real, and it's worth factoring into your decision.

What separates strong candidates from average ones in this role is the combination of hands-on technical skill and genuine patience with people. Supervisors who only fix things well but struggle to mentor or communicate tend to create friction on the team and with residents. Hawthorne's culture leans into connection and accountability together, so someone who leads by example and doesn't disappear when things get hard will thrive here. Prior lead technician or supervisory experience is a real differentiator, not just a checkbox.

What You'll Need

• High school diploma or GED
• At least 3 years of apartment maintenance or skilled trade experience (HVAC, plumbing, or electrical)
• Prior supervisory or lead technician experience, strongly preferred
• Valid driver's license
• EPA certification (required)
• CPO certification (preferred, and required in some states)

Compensation includes hourly pay plus a monthly renewal bonus, quarterly performance bonuses, and quarterly resident satisfaction bonuses. Benefits include medical, dental, and vision coverage, a 401k match, paid time off (including your birthday), paid parental and adoption leave, pet insurance, telehealth access, and company-paid life insurance. Hawthorne also offers an internal career path program and education reimbursement specifically for maintenance skills development, which is a meaningful perk for someone who wants to keep growing in the trade.

If you're the kind of person who takes quiet pride in a well-run property and wants a team that will actually invest in your career, this role at Yester Oaks is worth a close look.